HRIS & Benefits Administration Specialist (F/M/X)

W Sephora piękno oznacza poczucie bycia dostrzeganym, docenianym i silnym, zarówno indywidualnie, jak i zespołowo. To głębokie więzi z innymi, celebrowanie różnorodności i inkluzywności, odkrywanie swojego potencjału i zmienianie świata na lepsze każdego dnia. Razem tworzymy piękno. 

Role Purpose

The HRIS & Benefits Administration Specialist is responsible for providing day-to-day operational support for HR systems and managing the company’s benefits and wellbeing portfolio. The role combines strong technical aptitude, user-centric service delivery, and close collaboration with HR, HRIS, and HRIT teams.

Key Responsibilities

HRIS & HR Tools Support

• Provide daily support to end users of HR systems and tools, acting as a first point of contact for HRIS-related inquiries
• Troubleshoot system issues and coordinate resolution, including collaboration with HRIT and external vendors
• Work with a ticketing system (e.g. ServiceNow) to manage incidents, requests, and system enhancements in line with SLAs
• Support and actively contribute to project teams involved in the implementation of new HR tools and the development of existing HRIS solutions
• Participate in user testing, data validation, and system configuration activities
• Support change management initiatives by creating, updating, and maintaining user guides, manuals, FAQs, and other navigation materials for HR systems
• Ensure clear, user-friendly communication of system changes and enhancements
• Knowledge of SAP SuccessFactors is considered a strong asset.

Benefits & Wellbeing

• Coordinate and manage the local benefits and wellbeing portfolio
• Monitor and analyze ROI of benefits, including employee satisfaction, utilization, and perceived usefulness
• Track market trends and best practices in benefits and wellbeing to ensure competitiveness and relevance
• Support the implementation and development of new or existing benefits, including employee communication and documentation
• Drive wellbeing initiatives and actively engage employees through the cafeteria / benefits platform

Key Skills & Competencies

Required

• Fluent Polish, English proficiency at minimum B2 level, with the ability to work effectively in an international environment
• Strong proficiency in MS Office, particularly Excel and PowerPoint
• Tech savvy, with the ability to quickly learn and efficiently navigate new IT systems and tools
• Strong systems orientation and ease in troubleshooting technology-related issues
• Excellent communication skills, with the ability to explain technical topics in a clear and user-friendly way
• Strong focus on internal customer experience, with a proactive and solution-oriented mindset
• Ability to work effectively across teams and functions

Personal Attributes

• Detail-oriented and well-organized
• Service-minded with strong ownership and accountability
• Collaborative team player with a continuous improvement mindset

Our offer: 

• Stable employment based on employment contract through an external company
• Benefits cafeteria
• Flexibility with working hours and an option of occasional home office
• Trainings, upskilling
• Plenty of opportunities to work with international teams (mostly with France and Czechia)

U nas znajdziesz:

•    Społeczność, w której ceni się autentyczność, a siła naszych różnic napędza nas do działania. 
•    Kulturę wzmacniania, uczenia się i rozwoju, która oferuje narzędzia, przestrzeń i możliwości do nauki i wprowadzania innowacji. 
•    Pracę, która daje satysfakcję. Od codziennej współpracy z klientami po inspirowanie całej branży – każde działanie ma znaczenie. 

Dołącz do nas i stań się częścią czegoś pięknego.  

W Sephora cenimy różnorodność i jesteśmy zaangażowani w tworzenie i promowanie środowiska sprzyjającego integracji wszystkich osób.