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Date:  Feb 2, 2024

Newcastle, AU

Stockroom Manager - Charlestown

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. 


Due to internal progression within the store team, join Sephora and be part of the Charlestown team as Stockroom Manager (Inventory Controller) on a Full-Time (38hrs) basis. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.  


Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 30 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD. 


Some of our well-liked benefits: 

  • Opportunities for personal development here in Australia and New Zealand 
  • Opportunities across our global group of high-end luxury brands 
  • Gifted products throughout the year along with store discounts of up to 45% off 
  • Paid Parental Leave, Birthday Leave & Personal Leave  
  • Health and well-being initiatives including: Discounted Gym memberships & 24/7 Mental Health well-being programs 
  • Life Insurance 
  • Unique online learning platform 
  • Fun social calendar 
  • Up to $29.04/hr + Super + Commission


The opportunity:

As the Stockroom Manager in Sephora, you are the Inventory Controller and you are fundamental to our business to ensure accurate and appropriate levels of stock are maintained at optimum inventory levels to meet customer demand; whilst additionally ensuring that all products and marketing/animation collateral are properly stored.


You'll play a vital role in:

  • Driving scheduled cycle counts to make informed decisions on what stock needs to be adjusted to accurately identify and avoid out of stock SKUs.
  • Utilising and working on data and reports to support operational duties to reduce shrinkage loss.
  • Consistently monitor and investigate negative stock levels and following up with the team as necessary.
  • Implementing a continuous improvement mentality by working in partnership with the Senior Management team, Supply Chain, and Planning team to ensure that business and operational results are achieved
  • Serving as the point of contact for distribution of organization of stock levels to make confident stock decisions AD HOC.
  • Training and educating the wider team on shrinkage and BOH policies and procedures. 
  • Processing and replenishing the arrival of stock, and managing returns in a timely manner
  • Retrieving necessary stock off the shop floor and liaise with external stockholders for pick-up


This opportunity would be well suited to a motivated individual that is proactive and enjoys a position that is not only fast paced, but also integral to the efficiency of the business.


Reporting Line:

Store Manager, Assistant Store Manager, and District Inventory Controller


We want to hear from you if you:

  • Have previous retail stock management experience at a big box retailer
  • Are proficient in using the Microsoft Office Suite including SharePoint & SAP (desirable).
  • Have a suitable level of physical fitness as you will be lifting and shifting boxes that can weigh up to 15kg.
  • Are open to drive operational initiatives including product launches, marketing updates, and support visual merchandising changes to represent the Sephora brand and culture.
  • Have a passion to support and lead your team to provide our customers with meaningful in-store experiences to build brand loyalty by tracking stock levels.
  • Want to see the success of your leadership by assisting in managing the profit and loss of your store by monitoring stock levels to maximise sales; identify, analyse, and forecast sales or issues.
  • Have a passion to maintain a strong and positive culture where everyone is valued, recognized, and enabled to succeed through feedback and career development, coaching, learning, and recognition.
  • Value core metrics to measure performance, improve, and achieve Sephora's vision of being the most loved beauty community. You'll also monitor KPIs and help develop store talent. 
  • You have excellent organizational, analytical, and business management skills
  • Have a drive for results with a history of exceeding sales targets and KPI's


Please keep in mind when considering a role at Sephora that each of our stores have their own individual needs. Only Australian Citizens or Permanent Residents will be considered for this opportunity.


As our busiest days of trade are between Thursday to Sunday the ideal candidate will be able to provide 5 full days of availability across key trading times including late-night and weekend availability.


Your application:

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.


If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

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