Supervisor Operations DC4

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

The opportunity:
 

Position Summary:

This position is for DC4 which is 5:00pm to 4:30am Friday through Sunday.  During peak you will work an additional day on Monday.  This does include a $10,000 shift differential for working 4th shift. 

The Operations Supervisor is accountable for the day-to-day operation of a department within the Distribution Center.  The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping.  This position is responsible for maintaining a strong sense of collaboration and teamwork and for developing positive and productive work relationships.

Essential Functions of Job:

• Spends approximately 75% of their time on the operational floor with associates driving engagement, coaching, teaching, developing and providing performance feedback.
• Provides direct supervision to a team of skilled employees, which includes Workflow Coordinators and Associates as well as managing the relationship with the onsite staffing agency in relation to temporary agency employees working in the department(s)
• Administers policies/guidelines that directly affect work activities which include counseling associates consistently on performance and behavioral concerns.
• Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans.
• Sets and clearly communicates clear expectations for team members regarding expected productivity results
• Owns, completes, and delivers annual performance evaluations for each associate
• Identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up.
• Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
• Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve.
• Responsible for assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.
• Resolves problems requiring broad based analysis to determine solution and presenting to Sr. Leaders.
• Builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making.
• Discusses and presents information and issues with business partners located in support and operational departments

Knowledge, Skills and Abilities:

• Strong interpersonal and human relation skills
• Strong written and oral communication skills
• Strong ability to manage multiple tasks with confidence
• Demonstrates ability to lead and develop both self and others
• Understand computer applications such as MS Office and utilize applications to do analysis and problem solving
• Ability to analyze problems and create solutions
• Demonstrate an enthusiastic and professional demeanor
• Ability to motivate others and promote collaboration and accountability to meet team goals

Supervisory Responsibilities:

• Non-exempt associates within assigned department.

Working Conditions:

• Moderate but varying temperature and humidity in office and warehouse environments.

Physical Requirements:

• Must be able to stand, sit, squat, lift and/or walk for duration of scheduled shift.
• Must be able to lift up to 50 lbs.

Minimum Qualifications:

• College degree in a logistics related field, or three to five years relevant work experience.
• Previous experience in working with a Warehouse Management System (WMS) and/or ability to quickly develop a proficiency in such systems.  Knowledge in “JDA” WMS preferred.
• Working knowledge of MS Office applications: Excel, Word, PowerPoint.

Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

While at Sephora, you’ll enjoy...

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.

• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.