Sephora Collection Account Director, North America

Job ID: 246471
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Merchandising
Remote Eligible:Hybrid Schedule

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Position: Sephora Collection Account Director, North America

Location: FSC – San Francisco

Hybrid

Sephora Collection

When it comes to beauty, we know a thing or two – that’s just what happens when you’re the brand created and fostered within Sephora’s walls. We have access to things like heaps of customer insights, a spot-on trend pipeline, and the industry’s best merchant and product development teams. As Sephora’s own brand, we flex this one-up to create paycheck-friendly products that perform on par with more-spendy ones. With all that insider knowledge, we make the products you want and need, including what’s on-trend, what’s cutting-edge, and what’s just plain *the best* quality. So, whether you’re looking for a ride-or-die black eyeliner or a clean skincare routine that doesn’t require a small investment, rest assured: Sephora Collection will wow you and your wallet.

Your role at Sephora:
As the Sephora Collection Account Director, North America, you are responsible for overseeing the high level brand strategy and management of Sephora Collection throughout the North American region (Sephora USA, Sephora Canada, and Sephora at Kohls). This role is critical to optimizing brand priorities and presentation through every touchpoint. You’ll do this in partnership and collaboration with the Sephora Collection global team in Paris, the North America Sephora Merchandising and Marketing teams, and the Sephora Collection North American brand team. You will be accountable to manage a team, setting direction to meet business objectives and deploying resources. In addition, you will: 

• Define, customize, and communicate brand strategies for the North American market that support the brand’s global priorities and those of the retailer
• Foster and own positive and productive relationships with cross functional partners globally and throughout the North American region
• Maintain the highest level of business knowledge and insights. Provide regular updates to executive leadership. Adapt strategies based on business results, trends, and opportunities.
• Communicate and gain support and buy in to the brand’s global strategic vision with business partners
• Partner with global team on assortment, pricing, brand expression, and visual merchandising strategies
• Be a subject matter expert on NAM product trends and performance. Share insights with the global team during In the Kitchen and assorted product development meetings.
• Own negotiation of the total Sephora Collection North America sales budgets, informing global partners along the journey
• Ensure top line sales targets are achieved throughout North America, while maximizing profitability by controlling expenses in line with established budgets.
• Establish retail prices that align to global direction to maintain, or grow margin
• Maximize investments in terms of sampling, gratis, and other support from the global team.
• Manage the assortments to maximize sales and limit inventory liabilities for both newness and the core product portfolio
• Identify opportunities to improve and maintain the overall inventory health, including creating plans to address overstocks and discontinues
• Ensure the visual merchandising reflects the brand values, image, and is consistent with global brand standards.
• Provide weekly, monthly, and seasonal reporting to leaders and executive teams
• Monitor and communicate retailer and industry trends, identify white space opportunities for the brand, and advocate for North American product requests from the retailer with the global team
• Serve as key member of the North American Sephora Collection brand team, providing input and insights into key brand decisions
• Represent the brand with the ability to flex to a wide variety of settings ranging from executive meetings to informal working sessions with business partners
• Address unmet needs and opportunities with global partners in a firm, yet respectful manner that preserves and enhances the relationship
• Actively support, direct, coach, and develop direct reports; ensuring each direct report has a personalized development plan in place.

We’re excited about you if you have:

• Bachelor’s degree or equivalent experience
• 12+ years of category, sales, or merchandising leadership
• Management experience
• Excellent interpersonal communication, analytical, presentation and organizational skills for audiences of all levels
• Strong sense of business acumen
• Strategic thinking skills to develop and customize market strategies
• Problem-solving and critical thinking skills to quickly find creative solutions for issues that may arise within the North American region
• Ability to be flexible and adaptable with managing ambiguity in sometimes uncertainty situations
• Plans and aligns to break down objectives into appropriate initiatives and actions to achieve KPIs
• Drive for results
• Proficiency in Microsoft Office, with an emphasis on excel and powerpoint.

The annual base salary range for this position is $170,000.00 - $187,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.