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Date:  Nov 8, 2020

San Francisco, CA, US, 94105

Manager, Store Design

Job ID183782 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Real Estate/Prop Dev


Store Development

Store Development designs, builds, and maintains beautiful stores in some of the most coveted real estate in North America. We bring the physical expression of our brand to life by keeping client experience at the forefront of our decision-making processes and ensuring the success of our stores by managing cost, quality, and schedule.


Your role at Sephora:
We are looking for a passionate and fearless Senior Manager of Store Design who will play a key role in delivering on the promise of Sephora’s innovative retail experience. Collaborating with the store design team and cross-functional partners, this position contributes to Sephora’s success by elevating the overall quality of store design to uphold the Sephora experience while meeting cost, schedule, and operational requirements. The ideal candidate is equally comfortable working through the complexities of problem solving for a unique site condition as they are with maintaining a relentless eye for the overall best design solution for any given project scope.  In addition, you will: 

  • Coach, lead, engage, inspire, and develop a team of talented Store Designers.  Primary function of this position is a people leader, however will be expected to handle some project load.  Willingness to roll up your sleeves and jump in where needed no matter how big or small the task, is a must.
  • Coordinate closely with Real Estate, Retail Operations, Merchandising and Property Development throughout all stages of the design of our stores. 
  • Have the knowledge and experience necessary to provide planning, interior elevations and storefront design studies based on our current Sephora design standards and specific site conditions, designing for unique conditions as required, and be able to direct and coach the team through design challenges, layouts, and storefront design.
  • Facilitate and direct team efforts to develop project scope of work including review of codes, tenant criteria, merchandise requirements and any other design elements that may need to be incorporated into a project.
  • Quality control outside consultant architects and engineers to ensure project schedules are maintained and documents are accurate for landlord review, permitting, bid and any other required submittals.
  • Oversee quality control with the team that they check all drawings to meet Sephora design standards and criteria. Coordinate with consultant architects and engineers to incorporate any changes or corrections into the final contract documents.  Ensure that drawings are accurate throughout the project lifecycle to ensure that bid information is correct and construction can begin on schedule.
  • Expertise in design implementation, CD development, schedules, permitting, and interaction with LL or building officials.  Be able to expertly and persuasively communicate Sephora brand POV to external partners.
  • Provide input and feedback to team developing store design tools:  Template, design guidelines, ideal plans, brochures, high level gut checks, feasibilities, etc.
  • Contribute industry insights and fresh perspective to continually improve upon the delivery of on brand, beautiful, functional and cost-effective stores.
  • Expertly and independently be able to navigate and manage high profile and complex projects.
  • Lead initiatives with cross-functional teams and external partners.  Plan and align within Store Design Team and represent Store Design point of view.
  • Lead and develop process evolution as well as new process as necessary, based on best in class industry practices.
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
  • This position will report into the Sr. Director of Store Design.



We’re excited about you if you have the following abilities and experience:

  • Bachelor’s Degree in architecture or interior design, or equivalent experience.
  • At least seven years of related experience in Retail Architecture, Retail Design or similar field.
  • At least five years of leading and/or managing high performing teams.
  • Strategic agility and organizational savvy when maneuvering complex and ambiguous situations.
  • Ability to build partnerships and work collaboratively with others to meet shared objectives.
  • Make sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems.  Consider various inputs, criteria and tradeoffs to arrive at the best decision/recommendation.
  • Plan and prioritize work to meet commitments aligned with organizational goals.
  • High level of initiative and ability to multitask in a fast-paced environment. Possesses a high level of curiosity and motivation.  Actively seeks new ways to improve their craft. Embraces feedback and loves a challenge.
  • Highly proficient in AutoCAD, Microsoft Office and Adobe Suite [In-Design, Photoshop, Illustrator].
  • Experienced with one or more computer visualization tools [SketchUp, Rhino, 3DS MAX].


You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.


Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.



Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Graphic Design, Interior Designer, Field Service, Creative, Manufacturing

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