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Date:  Aug 22, 2019

San Francisco, CA, US, 94105

Senior Manager, Events

Job ID168164 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Human Resources

Our Company - Creative, not closed-minded. Cool, not cold. Curators, not copycats. At Sephora, we’re obsessed with teaching and inspiring our clients to play in our world of beauty. We stand by our core values— Innovation, Respect, Teamwork, Initiative, Expertise, Passion, Balance —to provide meaningful careers to more than 11,000 employees in North America and 30,000 worldwide. Together we’ve become a leader in a global industry.


Our debut in 1970s Paris changed the face of prestige cosmetics. A year after our acquisition by luxury group LVMH Moët Hennessy Louis Vuitton in 1997, we expanded our empire to North America with a revolutionary store model that broke down the department store counter. Now with more than 360 stores in the Americas—including US, Canada, Mexico, and Brazil—and 500 inside JCPenney, we’ve become a leading international beauty destination, with over 2,000 locations in 31 countries, plus an award-winning website and an intuitive mobile app that offer endless ways to explore beauty.


At Sephora, we help our client unlock her beauty potential. She has permission to play with 14,000 products from a curated blend of 200 brands, featuring indie darlings, emerging favorites, trusted classics, and a daring private label, SEPHORA COLLECTION. Sephora beauty experts update her look with makeovers, classes, events, and one-on-one consultations. An inclusive online beauty community on our award-winning Beauty Board, interactive Beauty Talk, and The Sephora Glossy blog offers her trends and tips. Plus, dedicated teams at our fast-paced San Francisco corporate headquarters and New York City offices cater to her every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, and more.


So where could you fit in? Whether you’re passionate about product, people, numbers, words, code, or strategy, we have a place for you.


The Opportunity - The Senior Manager, Corporate Events will be a key member of the Sephora Events Team producing meetings and events for FSC and field internal business partners throughout the Americas.  Reporting into the Director of Events, the Senior Manager will execute first-class events aligning with Sephora’s vision and company culture.



Specific Responsibilities:


  • Act as main client liaison providing proactive consultation for internal business partners throughout program development and execution while driving service standards and seeking opportunities to enhance user experiences.
  • Manage, coach and inspire a growing team of two event managers
  • Plan and mange site inspections, develop and maintain program timelines, manage program budget and plan all program logistics acting as show producer.
  • Creatively design each event environment to achieve client goals and purposes that align with company culture.
  • Manage and implement complex logistical elements of program including sourcing, meeting space design, attendee management, travel, transportation, technology platforms, F&B, AV, scenic and set design, entertainment, security and shipping/receiving.
  • Manage vendors, freelance contractors and venues including hotels, DMC’s, event production companies, technical producers and all third-party suppliers from procurement to completion while maintaining the project budget.
  • Negotiate vendor budgets to maximize company savings aligned with department goals.
  • Effectively manage event staff and volunteers, including conducting of training sessions to fully engage support teams.
  • Travel onsite to programs to ensure continuity and exceptional business partner service.
  • Manage reconciliation of final bill and post-program deliverables and coordinate post-con reporting including event analysis, reports of spending, attendance feedback, and other ROI metrics for company records.
  • Collaborate with Director of Events and internal business units to craft and execute event strategies.
  • Act as mentor and guide extended team members on industry standards and best practices.



Core Competencies & Accomplishments:


  • Bachelor’s degree or equivalent experience in event management, hospitality, marketing, or related fields
  • Minimum 7+ years of event management experience (preferably production or agency experience)
  • Experience leading conferences of 1000+ people preferred
  • Skilled in event marketing, sourcing, planning, executing, and evaluating programs with precise detail in a deadline-driven environment
  • Experience managing large, complex budgets from inception to final reconciliation with strong negotiation skills
  • Strategic thinker and solutions-orientated consultant in all program related matters with the ability to see the bigger vision and align daily activities in accordance with the company vision
  • Able to create and promote new and innovative event ideas and design to deliver unique user experiences
  • Resourceful within the event management / production industry
  • Exceptional client and vendor management skills
  • Remains calm under pressure with expert decision quality
  • Excellent verbal and written communication skills
  • Strong people management and leadership skills with passion for growing a team
  • Comfortable presenting to and supporting C-Suite executives consistently
  • Positive attitude and team player with willingness to roll up sleeves when necessary
  • Values having fun while producing top results with a highly functioning team
  • Ability to travel – up to 15% of the time.



SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Marketing Manager, Procurement, Shipping and Receiving, Event Marketing, Marketing, Operations

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