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Program Manager, Corporate Investigations and Internal Control

Job ID: 247554
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Finance
Remote Eligible:Hybrid Schedule


Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.


The Opportunity:

As Program Manager, Corporate Investigations and Internal Control, your role at Sephora will cover multiple areas including Forensic Analysis, Corporate Investigations, Internal Audit and Internal Control.

Reporting to the VP, Internal Audit & Control, you will help the organization accomplish its business and financial objectives by bringing a systematic and disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes.


Your role relating to forensic analysis and corporate investigations will include the following:

  • Plan and execute investigations including, but not limited to, corporate fraud, conflicts of interest, misuse of company assets and other violations of company policies and/or laws.
  • Interview employees at all levels of the organization regarding potentially complex and sensitive matters. Maintain extreme confidentiality of all investigation matters.
  • Review documents, records, reports, and policies/procedures to prepare an investigation plan. Write clear, concise investigation reports suitable for distribution to management and legal. Identify value-added recommendations to improve processes and internal controls following investigations.
  • Use open source intelligence tools in order to solve whistleblower cases and identify irregularities.
  • Continue to follow up with business partners on action plans after the investigation is closed.
  • Work with IT, Loss Prevention and the Data team to determine new data feeds and reports that could be used in investigations, forensic analysis and fraud monitoring.
  • Utilize AI to develop reports and develop new ways to analyze data and identify anomalies
  • Use such data to analyze transactions, identify trends, risks, and controls required.
  • Design and perform tests that ensure compliance with policies and procedures.

Your role relating to Internal Audit and Control will include the following:

  • Engage with business partners to pro-actively provide advisory and guidance on risks and controls for new projects, programs or initiatives.
  • Work closely with the business to build an exhaustive set of procedures covering all main areas of the business (Sales, Inventory, HR, Marketing, Supply Chain, etc.).
  • Design and lead operational audits from end to end ensuring the scope and approach is aligned with Internal Audit leadership
  • Assist with the annual LVMH controls testing program
  • Perform a select number of store audits annually utilizing this experience to help gain an understanding of controls and potential fraud risks at stores (3-5 weeks of travel per year)
  • Assist in the follow up of action plans from operational audits, ensuring timely closure and a review of supporting documentation
  • Prepare and assist with LVMH internal audits and/or external audits and follow up on the implementation of their recommendations post-audit
  • Undertake special projects, ad-hoc audits, projects reviews or similar upon request depending on needs within the Internal Audit and Control dept.
  • Prepare and present reports that reflect audit results clearly laying out findings and recommendations.
  • Identify loopholes and recommend risk aversion measures and cost savings
  • Conduct follow up audits to monitor management’s interventions
  • Continuous engagement with stakeholders at all levels to understand the ongoing risks within the business and support business partners to address in a timely manner.
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We’re excited about you if you have:

  • Bachelor's degree required. CIA/CPA/CFE highly preferred.
  • Minimum 5 years of professional experience in areas of investigations, internal and/or external audit, forensic analysis, finance, controlling, either in audit/consulting firms or large companies
  • Preferred background in Retail or Consumer Packaged Goods
  • Investigation skills—Ability to strategically organize complex investigations, including identifying, collecting, and analyzing relevant evidence, conducting investigative interviews, and writing reports.
  • Strong interpersonal skills—Ability to develop, facilitate, and implement strategic investigation plans.
  • Communication skills—Excellent oral and written communication skills including ability to effectively convey complex concepts in understandable terms, both in writing and verbally; deliver oral presentations to diverse groups.
  • Problem Solving skills—ability to use analytical thought to exercise judgment and identify innovative solutions.
  • Results-driven, intellectually curious, self-starter, requiring minimal supervision.
  • Able to maintain balance amidst opposition and change.
  • Technical & management skills
  • Strong accounting and financial skills
  • Experience in designing and leading audits and projects
  • Experience in leading investigations, forensic analysis, and development of audit tests
  • Proven knowledge of auditing standards and procedures, laws, rules and regulation
  • Enthusiastic, driven work ethic, with a can-do attitude
  • Project management, time management, and multi-tasking are essential skills
  • #LI-MMG

The annual base salary range for this position is $111,690.00 - $124,830.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.


While at Sephora, you’ll enjoy… 


  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.


You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.


Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Job Segment: Internal Audit, Supply Chain Manager, Open Source, Risk Management, Supply Chain, Finance, Operations, Technology

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