Program Manager, Corporate Investigations and Internal Control

Job ID: 278490
Location Name: CA-FSC SF Off (0174)
Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Finance
Remote Eligible:Hybrid Schedule, 2 days a week in office

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

The Internal Audit and Control Department is responsible for evaluating and improving the effectiveness of the organization's risk management, control, and governance processes. The department conducts independent and objective audits to ensure compliance with policies, procedures, and regulations, and to identify areas for operational improvement. The mission of the department is to provide assurance and advisory services that enhance the organization's ability to achieve its strategic objectives while safeguarding its assets and ensuring the integrity of its financial and operational activities.

As Program Manager, Corporate Investigations and Internal Control, you will lead critical initiatives across Corporate Investigations, Forensic Analysis, Internal Audit, and Internal Control, with a strong focus on leveraging AI technologies and advanced data tools such as PowerBI to design and manage dashboards that deliver actionable insights and strengthen risk oversight.

Reporting directly to the VP, Internal Audit & Control, you will act as a strategic partner in driving business and financial objectives by applying a disciplined, data-driven approach to enhance risk management, governance, and control processes in a fast-paced, evolving environment.

• Plan and execute investigations including, but not limited to, corporate fraud, conflicts of interest, misuse of company assets and other violations of company policies and/or laws.
• Review documents, records, reports, and policies/procedures to prepare an investigation plan.
• Use OSINT to assist in solving cases and identify irregularities.
• Interview employees at all levels of the organization regarding complex and sensitive matters.
• Adhere to SLA best practices by prioritizing tasks, collaborating early, and leveraging templates to ensure investigations are closed within two weeks.
• Design and lead operational audits from end to end ensuring the scope and approach is aligned with Internal Audit leadership. Identify loopholes and recommend risk aversion measures and cost savings.
• Prepare and present reports that reflect audit results clearly laying out findings and recommendations.
• Conduct follow up audits to monitor management’s interventions.
• Develop and maintain interactive dashboards to visualize trends, anomalies, and key risk indicators for management and audit teams.
• Serve as a key champion for the implementation and integration of AI technologies across the Internal Control department, identifying opportunities to leverage AI for enhanced risk detection, process automation, report development, and continuous improvement.
• Use such data to analyze transactions, identify trends, risks, and controls required.
• Work with IT and stakeholders to determine new data feeds and reports that could be used in investigations, forensic analysis and fraud monitoring.
• Engage with business partners to proactively provide advisory guidance on risks and controls for new projects, programs or initiatives.
• Continuous engagement with stakeholders at all levels to understand the ongoing risks within the business and support business partners to address in a timely manner.
• Undertake special projects, ad-hoc audits, projects reviews or similar upon request depending on needs within the Internal Audit and Control dept.
• Write clear, concise investigation reports suitable for distribution to management and E&C teams.
• Identify value-added recommendations to improve processes and internal controls following investigations.
• Continue to follow up with business partners on action plans after the investigation is closed
• Assist in the follow-up of action plans from operational audits, ensuring timely closure and a review of supporting documentation.
• Prepare and assist with LVMH internal audits and/or external audits and follow up on the implementation of their recommendations post-audit.
• Perform a select number of store audits annually utilizing this experience to help gain an understanding of controls and potential fraud risks at stores (3-5 weeks of North America travel per year)

We’d love to hear from you if you have…

• 5+ years supporting corporate investigations, internal/external audit, forensic analysis, finance, or controlling (ideally in audit/consulting firms or large companies)
• Experience within Experience in Retail or Consumer Packaged Goods
• Certified Fraud Examiner (CFE) required
• Demonstrated experience in designing and leading investigations, forensic analysis, internal audits, and ad-hoc projects, with the ability to develop, facilitate, and implement strategic investigation plans.
• Proven knowledge of auditing standards and procedures, laws, rules, and regulations.
• Advanced experience with Excel and data analytics tools and a passion for leveraging AI to enhance internal controls and investigations. Strong accounting and financial skills are also essential.
• Experience in building, editing, and maintaining PowerBI dashboards, serving as the primary point of contact for the Internal Control team on all dashboard-related needs.
• Ability to strategically organize complex investigations, including identifying, collecting, and analyzing evidence, conducting interviews, and writing reports.
• Ability to convey complex concepts clearly and deliver presentations to diverse audiences.

• Project management, time management, and multi-tasking are essential skills.
• Ability to track, measure, and communicate the impact of investigations and control improvements to leadership.
• Collaborative and approachable, with strong interpersonal skills to build trust and influence across cross-functional teams in a friendly, inclusive culture.

• Results-driven, intellectually curious, and a self-starter requiring minimal supervision, with an enthusiastic, driven work ethic.
• Proven ability to operate effectively in a dynamic, evolving environment that resembles a startup more than a mature organization. You thrive in fast-paced projects where priorities can shift, demonstrating adaptability and resourcefulness in the face of ambiguity and unknowns.
• Willingness to roll up your sleeves and tackle challenges hands-on, even when resources or data are incomplete.
• Enjoy tackling complex challenges with limited information and proactively seek creative solutions.
• Demonstrate Sephora’s values: Welcome All, Imagine Fearlessly, Make It Happen, Lead with Passion and Heart, and Grow Together, Win Together.

The annual base salary range for this position is $114,750.00 - $128,250.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.