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Date:  Sep 24, 2021

San Francisco, CA, US, 94105

Program Manager, Contingent Workforce

Job ID199248 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, États-Unis (US)
Job Type: Full Time
Position Type: Regular
Job Function: Real Estate/Prop Dev
Remote Eligible: No

Company Overview:
Sephora has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997, then launched stateside in 1998 and is currently home to 300+ world-class brands - including its private label, Sephora Collection. Sephora’s curated assortment features more than 14,000 products, including makeup, skincare, perfume, hair care, body care, professional tools, and more.

In Sephora Americas, we belong to something beautiful. With a continued focus on diversity, equity, and inclusion, we seek ways to create a sense of belonging where people can be their authentic selves. We embrace our unique talents and are proud of the passionate community we’ve built. With leaders who listen and inspire, everyone is encouraged to be their best. Reimagine your future, with Sephora.


Position Summary


Primary Responsibilities: Under the direction of the Senior Director, Strategic Sourcing, the Program Manager, Contingent Workforce will implement and evolve the company’s program on its contingent workforce.  The ideal candidate is experienced in independent contractor compliance, a creative thinker, process-oriented and skilled at partnering and negotiating with various individuals at all levels within the organization.


Position Expectations:

  • Serve as the principal point of contact for contingent labor
  • Bring a contingent worker program to life:  Assist the Senior Director with developing and implementing a contingent work program that includes:
    • Policy creation and development
    • Managing our Fieldglass system to track workers
    • Development of a training & change management strategy for hiring managers
    • Creation of training guide for contingent workers
  • Manage the lifecycle of contingent workers:  From vetting IC compliance (through a third-party) to onboarding/orientation through to assignment monitoring and offboarding; respond with a sense of urgency to hiring needs
  • Monitor and audit policy exceptions or issues
  • Keep up with legal changes impacting the program and contingent workforce and partner with our internal Legal team
  • Manage the strategic roadmap of the continent workforce program
  • Serve as the system administrator for the system (Fieldglass) and iteratively evolve it by introducing integrations that allow for more streamlining
  • Ensure delivery of analytics and reporting to senior leadership to various departments and business partners
  • Educate and inform managers on policies and procedures involving the contingent workforce population and program to mitigate risk


  • 5+ years of experience in contingent workforce management preferred
  • Experience with compliance (especially with independent contractor compliance), auditing, program implementations and/or process improvement
  • Excellent written and verbal communication skills
  • Detail and service-oriented and ability to interact with multiple individuals of all levels within the company
  • Strong ability to handle sensitive matters diplomatically, tactfully and with utmost discretion
  • Proven ability to deal effectively with ambiguity
  • Advance Excel skills for reporting
  • Experience with using vendor management systems (Fieldglass)
  • University degree or equivalent experience


While at Sephora, you’ll enjoy...

  • Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.
  • Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
  • Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
  • Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
  • Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have funwhile working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
  • Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you.You are what sets us apart.


Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis ofrace, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Equity, HR, Strategic Sourcing, Finance, Human Resources, Operations

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