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Date:  Mar 26, 2021

San Francisco, CA, US, 94105

Merchandise Planner, Fragrance

Job ID187990 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Logistics/Operations


Position: Merchandise Planner

Location: San Francisco, CA


**This is a San Francisco based role. No full time remote option.**


Supply Chain

Planning, forecasting and allocating product are the crucial first steps in the product’s journey to our clients. It takes analytical, strategic, and results-oriented inventory management professionals to build our brand partnerships, forecast client behaviors and optimize inventory levels across our network. Operations and logistics complete the products’ journey into our clients’ hands. Our energetic and innovative team continually improves speed and accuracy on our promise to our clients in a fast growing and ever-evolving marketplace. It’s one thing to create experiences -- but the key is in delivering them.



Your role at Sephora:
As a Merchandise Planner, you will manage Brand Planning for both pre-season and in season timeframes to ensure in stock targets are met. Reporting to the Manager, Inventory Planning, you will be the financial partner with the Merchant to grow and drive business.  In addition, you will: 


  • Create pre-season Brand Budget Plans partnering with Inventory Directors, Merchants, and Vendors
  • Develop New Brand strategies, projected sales, inventory by sku needs, and order flow set ups for launch timeframe
  • Own newness/launch hindsight, sales projections and buys to support all merchandising and promo strategies, partnering with Merchandising team & Vendors
  • Own accurate monthly in season OTB sales, gm%, receipt, and inventory adjustment projections 
  • Reconcile OTB Sales and Receipt projections to Replenishment/Demand Planning system forecasts
  • Present and lead monthly cross-functional OTB meeting
  • Partner with Demand Planning on forecast alignment and strategy
  • Validate productive assortment by analysis and recommendations of presentation, items to discontinue, and items to develop, within productivity guidelines in collaboration with Merchandising Team
  • Analyze and validate sales and inventory needs for Key Initiatives, Animations and promotions
  • Develop liquidation strategy on exit brands/collections or overstock
  • Partner and drive allocation strategy with the Allocation team to support inventory merchandise strategy for newness, animation and events/promos
  • Consistent communication with vendors on sales performance, in stocks, and outstanding issues
  • Provide OTB and SKU forecasts to vendors to gain targeted vendor fill rate
  • Provide guidance on any supply chain matter
  • Report updated business trends and stock continuity weekly
  • Conduct Newness hindsight and key initiatives analysis on a seasonal basis 
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative
  • Partner and guide Merchandise Planning Assistant to prioritize newness/important orders, elevate and communicate delays in key launches



We’re excited about you if you have:

  • 2-5 years of Planning experience
  • Excellent technical skills – MS Office (specifically Excel, Word)
  • Contributes new ideas and finds solutions to business challenges in merchandising, operations and finance
  • Proven ability to interpret and synthesize data into intelligent business decisions
  • Must be detail-oriented, with strong organizational and task management skills
  • Clear and concise written, verbal, and presentation skills
  • Good negotiation skills
  • Strong problem solving and analytical skills
  • Strong organizational and time management skills; able to handle multiple priorities
  • Strong verbal and written communication skills
  • Keen attention to detail.
  • Ability to work in fast-paced, often-changing environment
  • Flexible; team player



You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.


Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Logistics, Supply, Animation, Field Service, Supply Chain, Operations, Creative, Manufacturing

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