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Date:  Oct 20, 2021

San Francisco, CA, US, 94105

Manager, Payroll

Job ID197347 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, États-Unis (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Human Resources
Is This Position Eligible for Remote? : No 


Human Resources

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your role at Sephora:

As Manager, Payroll, you will be responsible for ensuring timely and accurate processing of payroll activities. Reporting to the Director, HR Operations, you will lead a team and perform duties that require an understanding of company payroll policies and procedures. In addition, you will:

• Provide knowledge, coaching and guidance, and oversee the day-to-day activities of the team, operate as an escalation point, and support professional development of the team

• Act as subject matter expert of the team and oversee and lead processing of US and Canada payroll

• Complete on-and off-cycle payroll processing activities, for multi-state U.S. and Canada payrolls, accurately, timely, and efficiently in compliance with all federal, state/provincial, local, and regulatory requirements

• Perform audits on data and system maintenance, including, but not limited to new hire set up, tax forms processing, local taxes, timekeeping input, direct deposit set up, benefits set up, terminations, and garnishments processing

• Follow, develop, and maintain internal control policies, procedures, and compliance with respect to the payroll process, including, but not limited to pay policies, payroll calendars, payroll checklists, process maps and other procedural documentation

• Ensure standard operating procedures are followed and maintained, and service level agreements are met by the team (e.g., response times and resolution of tickets)

• Provide client support to all areas of the organization in the US and Canada (stores, distribution centers and corporate) which can include, but is not limited to, payroll processing, ticket management, issue trend analysis, and project related work

• Maintain confidential information when required by legal or ethical standards and professionalism to ensure privacy of employee records

• Inspire employee confidence with a strong level of customer service focus

• Perform other duties as assigned

• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative

We’re excited about you if you have:

• 5+ years of payroll experience, including expertise in a multi-state payroll environment • Extensive Canada payroll experience and expertise

• Experience leading and managing a team

• Knowledge of Ceridian Dayforce or similar time & attendance and payroll cloud-applications

• Interpersonal and client service skills, including the ability to establish and maintain cooperative working relationships, and to deal tactfully and courteously with business partners and clients when explaining the functions and policies of Payroll

• Analytical and problem-solving skills, including advanced Excel skills and demonstrated ability of analyzing and presenting data

• Organizational and planning skills, including being able to work reliably and efficiently under demanding deadlines with minimal supervision

• CPP (Certified Payroll Professional) preferred

You’ll love working here because:

• The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.

• The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.

• The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!) • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.

• The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.

• The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.


Working at Sephora’s Field Support Center (FSC) Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC).

At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels.

Our motto? If it’s not broken, fix it.


Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.

Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Payroll, Field Service, Finance, Manufacturing

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