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Date:  Feb 14, 2021
Location: 

San Francisco, CA, US, 94105

Assistant Producer, Digital Production

Job ID187590 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Digital/E-Commerce

 

Sephora Digital

Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a “Genius” designation on the L2 Digital IQ Index (seven years in a row), we’ll continue to set the pace for the industry…especially with you on our team. 

 

Your role at Sephora:
As an Assistant Producer, you will be responsible for the management and execution of small to medium product and content initiatives on the site. Key business partners include Marketing, Product Management, Project Management, IT, Merchandising, Creative, and Client Experience.

  • Responsible for the on-time, on-strategy, high-quality execution of small to medium digital projects using content management system (ATG/BCC)
  • Provide support for the digital production team on content development projects related to a variety of executional site needs 
  • Maintain understanding of site standards, functionality, and available resources in order to quickly diagnose best course of action for project execution
  • Partner closely with IT to resolve issues and to verify bugs/new functionality
  • Works with cross-functional teams to mitigate issues related to delivery and escalates critical issues to Producer.  Provides input to Producer on the development of alternative solutions
  • Responsible for clear communication across the cross-functional team to ensure that all team members are updated on project milestones, decisions, status, and delivery
  • Ability to troubleshoot and problem solve technical issues with digital content set up
  • Manage production approval process with cross-functional teams
  • Manage other projects as needed

 

Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

 

 

We’re excited about you if you have:

  • 1-2 years of relevant experience in website operations
  • Experience working within a Content Management System (CMS)
  • Exceptional attention to detail and excellent written and oral communication
  • Self-motivated
  • Superior problem-solving skills
  • Ability to multi-task, managing multiple projects, people, and initiatives in a fast-paced environment
  • Excellent written, verbal, and interpersonal communication skills
  • Mastery of Microsoft Office, workflow, and bug tracking
  • Basic HTML knowledge a plus
  • High energy and flexible in a constantly evolving team environment
  • Passionate about eCommerce space

 

You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

 

Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

 

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.


COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Developer, Web Design, Product Manager, Project Manager, Technology, Creative, Operations, Marketing

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