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Date:  Apr 5, 2021

San Francisco, CA, US, 94105

Senior Manager, Business Analytics, Category & Brand Insights

Job ID187291 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Marketing


Business Analytics & Strategy Team:

The Sephora Business Analytics & Strategy team works in close partnership with key stakeholders across the organization identifying strategic opportunities and making data-driven decisions.  We play a critical role in helping cross-functional teams understand the drivers of business performance through the lens of our clients and provide actionable insights across multiple departments from Marketing to Merchandising to Omnichannel Retail.  We report directly to the VP of Analytics and interact frequently with senior leadership across the organization.


Your role at Sephora:

The Sr. Manager, Business Analytics – Category and Brand Insights is responsible for providing thought leadership and strategic insights to business partners across our Merchandising Organization and Marketing Team.  The Sr. Manager will partner within Analytics and across the organization to develop a well-rounded perspective on business performance and bring insights together to tell a cohesive story and drive strategic decisions.  The Manager will directly manage junior team members and be responsible for coaching and career development.


This role is highly cross-functional and involves working closely with partners across the business.  The ideal candidate is a self-starter, has outstanding analytic skills and a strong business acumen.  They are data-savvy and have an intellectual curiosity to drill deep to uncover business drivers and present insightful, actionable recommendations to the business.  This candidate can successfully build collaborative partnerships across the organization, independently manage projects, and work effectively with other analytics team members and leadership.


In addition, you will: 

  • Transform business questions into fact-based analyses that deliver clear insights and actionable recommendations, with some examples including the impact of new brand launch on overall Sephora business, assortment white space in beauty market, strategic use of competitive and industry insights.
  • Leverage client trends and insights to develop and evaluate brand and category growth strategies, directly influencing decision makers and senior leadership.
  • Provide ad hoc business and competitive intelligence and insights for key senior executives
  • Assist in developing materials to communicate strategy internally and externally (e.g. Operating Committee meetings, strategic off-sites, communications with LVMH)
  • Manage, coach, and mentor junior team members, with responsibilities including career development, project management and workload prioritization.


We’re excited about you if you have:

  • 7+ years of experience in an analytical, strategic role
  • 2+ years of managing direct reports
  • Technical skills: Strong SQL coding skills required (can join/merge data sets with complex relationships); Moderate/Advanced Tableau skills (or comparable data visualization tool) required; Data Science plus
  • Strong analytical and financial skills with ability to perform complex analyses to generate data driven insights and recommendations as well as develop program/initiative business cases
  • Ability to serve as an outstanding problem-solver with excellent business acumen
  • Work independently, appropriately escalate or ask for help, and simultaneously manage multiple projects
  • Comfortable managing ambiguity, navigating organizational complexities and being flexible to respond to changing needs and priorities
  • Experience with client analytics preferred; and experience in retail or strategy consulting role a plus


You’ll love working here because:

  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.


Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.


Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. #LI-AZ1

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

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