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San Francisco, CA, US, 94105

Senior Manager, Corporate Communications

Job ID183163 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Human Resources


Sephora HR

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.


Your role at Sephora:
The Senior Manager, Corporate Communications provides support in Sephora’s war for talent by building strategies and execution around employment branding and internal employee communications. This position reports to the Director of Corporate Communications, while working closely with cross-functional partners in talent acquisition, marketing/PR, retail operations, human resources, and information technology. In addition, you will: 

  • Influence and support an internal and external communications strategy that brings to life the culture of Sephora in order to attract, retain and inspire employees in corporate and field locations
  • Provide strategic communications counsel to teams at Sephora, building strong relationships across divisions and levels
  • Be a driving force in building and maintaining Sephora’s employer brand and giving it a strong, distinctive, and consistent voice for stores, distribution centers, and FSC
  • Develop multi-channel recruitment marketing strategies to build robust talent pipelines for high-demand positions and functional areas
  • Act as a champion for Sephora’s employer brand across the organization by creating opportunities for all employees to learn how to best promote Sephora as an exciting place to work
  • Identify appropriate social media platforms, objectives, and content to build a best-in-class strategy, in partnership with the social, digital, recruiting, and communications teams
  • Oversee recruiting social media channels (LinkedIn, Glassdoor, @SephoraLife Instagram, Sephora Careers website, Indeed, etc) and day-to-day maintenance and engagement
  • Providing guidance to the other North American markets (Canada and LATAM) on employer brand activities and strategy
  • Develop clear metrics for all social and brand efforts to test for effectiveness and return on investment
  • Supervise a direct report, providing guidance and investing in their career growth at Sephora


You could be the perfect fit if you have:

  • A Bachelor’s degree in Journalism, Communications, Marketing, Human Resources, or related area
  • 7+ years of related experience in Talent Acquisition and Communications/Marketing
  • Excellent verbal and written communication skills; ability to listen, simplify, and disseminate information tailored to the target audience
  • Prior experience with:
    • Working in a complex organization or consulting role
    • Building and running employer brand strategies
    • Managing social media for a large organization or major agency
    • Working internationally with a strong ability to understand cultural sensitivities and partner closely with team members in multiple locations and time zones
  • Ability to work independently as well as in a team environment
  • Strong attention to detail with exceptional follow-up and organization



You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.


Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.


Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.



SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Corporate Communications, Communications, Marketing Communications, Social Media, Consulting, Marketing, Technology

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