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Date:  Nov 12, 2020

San Francisco, CA, US, 94105

Senior Cloud / Systems Engineer

Job ID183159 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Information Technology



Our technology team works fast and works smart. With San Francisco as our home, we take bringing new tech to market seriously, developing the latest in mobile technologies, scalable architecture, and the coolest in-store client experience. And we have fun doing it. This group of motivated self-starters and true team players is absolutely integral to our future success.


Your role at Sephora:
As a Senior Cloud / Systems Engineer, your role will require knowledge of standard IT best practices, policies, and procedures, which include, but are not limited to IT security, computer operations, and change management.  The ideal candidate will hold themselves and others to a high bar on providing the first-class service. A technical mindset, and the willingness and ability to explain technical concepts to those who are less technical is essential to this role. Reporting to the Sr. Manager, Platform Engineering and Operations.

In addition, you will have: 

  • 5-10 years of experience as a Sr. Systems Engineer with a cloud focus
  • 4+ Years managing private/public (Azure) cloud
  • 4+ Years Microservices experience (AKS, Kubernetes, Terraform)
  • 5+ Years onprem/cloud storage experience (NetApp, NFS, CIFS, AFS)
  • 4+ Cloud Application Management/Configuration (Docker, Ansible, Github, GitLab)
  • 4+ Years managing onprem/cloud AD infrastructure
  • 4+ Years managing hypervisor (ESX VMWare) technology
  • Knowledge of networking concepts (DNS, TCP/IP, and firewalls)
  • Strong scripting/automation experience
  • Bachelor’s Degree in Engineering, Computer Science or a related field and / or equivalent experience
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.



We’re excited about you if you have:

  • Private/Public Cloud (Azure work experience preferred)
    • Experience deploying/supporting hybrid infrastructure on-prem private cloud and public cloud (Azure)
    • Experience managing/migrating workloads between private/public cloud
    • Experience with private/public cloud automation.
    • Experience with cloud automation tools, CI/CD pipeline, container technology
    • Experience with cloud migration paths for our existing on-premise systems
    • Develop and implement standards and best practices as it relates to private/public cloud solutions
    • Ensure compliance with industry and internal standards for hybrid cloud security
    • Develop and maintain a balanced private/public cloud governance framework based on industry standards
  • Storage (NetApp work experience preferred)
    • Experience with NetApp technologies- clustering/HA, ONTAP, FAS, AFF, etc.
    • Storage management skills- SAN, fibre channel, zoning, etc.
    • Expert level knowledge in storage technologies as it relates to CIFS, NFS, SCSI, Storage Snapshots, Site Replication, and Data Mirroring
    • Understanding of Brocade SAN fiber channel technologies
    • Experience with Block, File, Object and Cloud enabled data storage, tiering, and availability systems and methods.
    • Operational administration of various storage technologies to include but not limited to NetApp, Pure storage arrays, and Azure NetApp Files
  • AD Infrastructure, Hypervisor (VMWare) experiences are a plus
    • knowledge in administering Active Directory (AD) and GPOs, ADFS, Kerberos Authentication an PKI.
    • Experience in designing, operating, and troubleshooting large scale VMWare deployments.
    • Experience with VMware 6.x products, including ESXi, vSphere, vCenter, VM
    • Strong scripting (PowerShell) / automation
  • Scripting experience 
    • Strong PowerShell (Must have)
    • BASH 
    • REST/API (must understand concept of using this methodology) 
    • Must be able to write scripts, experience beyond command line required.

You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.


Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.


Sephora’s goal is to create and nurture a safe and productive work environment for all. We are an equal opportunity employer that values diversity at our company and insists on creating a space where everyone feels they belong. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.


SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Cloud, Computer Science, Field Service, Technology, Manufacturing

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