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Date:  Nov 15, 2020
Location: 

San Francisco, CA, US, 94105

Application Developer, Marketing Operations

Job ID182893 
Location Name: CA-FSC SF Off (0174)
Address: 525 Market St, 32nd Floor, San Francisco, CA 94105, United States (US)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Marketing

 

Position: Application Developer, Marketing Operations

Location: San Francisco - FSC

 

Sephora Digital

Through original thinking, pioneering action, and disrupting the status quo, our Digital team has transformed the beauty retail industry. From social to mobile to site to in-store technology, Sephora is a leading digital player that builds innovative client experiences where the clients are always the focus. With a “Genius” designation on the L2 Digital IQ Index (seven years in a row), we’ll continue to set the pace for the industry…especially with you on our team. 

 

Your role at Sephora:

As a Developer under Marketing Operations team, you will be responsible for all activities related to Adobe Campaign including creation of workflows, campaign management, understanding technical implementations/feasibility, and channel integrations.  Reporting to the Senior Marketing Manager, Retention Marketing, you will assist with campaign workflow design and identify, diagnose and solve technical issues. This role requires both technical and business/marketing knowledge and skills.

 

  • Develop data structures and pipelines to organize, collect and standardize data that helps generate insights and addresses reporting needs. 
  • Write ETL (Extract / Transform / Load) processes, designs systems and develops tools for real-time and offline analytic processing.
  • Develop data pipelines that are scalable, repeatable and secure.  Troubleshoot processes for data consistency and integrity.  Integrate data from a variety of sources, assuring that they adhere to data quality and accessibility standards.
  • Implement activities that generally impact discrete components / processes of the work of own unit / team / projects. 
  • Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities. 
  • Receive work in the form of unique campaign assignments that often require the application of independent judgment.  Operates within the context of defined procedures. 
  • Work to gather and understand unique business requirements which translates into customized workflows
  • Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements
  • Work with others to understand specifications around data and ensure data is available for campaigns
  • Review key aspects of the campaign design, build and deployment processes to ensure optimal quality, including: campaign flow, channel selection, and touch-point timing.
  • Perform extensive testing, create queries to extract and validate segment data and sizing
  • Understanding subscriber data, data governance, frequency capping and campaign hierarchy methodologies
  • Evaluate and minimize risk to the applications
  • Provide technical assistance and serves as a resource to internal Product Management and external technology teams to recommend tool enhancement
  • Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

 

 

We’re excited about you if you have:

  • 4+ years’ of progressively complex related experience
  • Advanced SQL knowledge, Web Services segment workflows, and experience setting up large-scale delivery communications of dynamic content
  • Passion for the marketing domain and use of technology to solve business problems
  • Desire to learn Adobe Campaign and its integration with external App, Display, Email platforms 
  • Solid understanding of general business models, concepts and strategies
  • Must be self-motivated, responsive, professional and dedicated to customer success
  • Possess an innovative, problem-solving, and solutions-oriented mindset
  • Exceptional organizational, presentation, and communication skills – both verbal and written
  • Demonstrated ability to learn quickly, be a team player, and manage change effectively
  • Previous experience developing code with JavaScript

 

You’ll love working here because:

  • The manifesto. Sephora believes in championing all beauty, living with courage, and standing fearlessly together to celebrate our differences. We will never stop building a community where diversity is expected, self-expression is honored, all are welcomed, and you are included. We belong to something beautiful.
  • The people. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with.
  • The product. Employees enjoy a product discount and receive free product (“gratis”) various times throughout the year. (Think your friends and family love you now? Just wait until you work at Sephora!)
  • The business. It feels good to win – and Sephora is a leader in the retail industry, defining experiential retail with a digital focus and creating the most loved beauty community in the world…with the awards and accolades to back it up.
  • The perks. Sephora offers comprehensive medical benefits, generous vacation/holiday time off, commuter benefits, and “Summer Fridays” (half-days every Friday between Memorial and Labor Day)…and so much more.
  • The LVMH family. Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs, and Dior.

 

Working at Sephora’s Field Support Center (FSC)

Our North American operations are based in the heart of San Francisco’s Financial District, but you won’t hear us call it a headquarters – it’s the Field Support Center (FSC). At the FSC, we support our stores in providing the best possible experience for every client. Dedicated teams cater to our client’s every need by creating covetable assortments, curated content, compelling storytelling, smart strategy, skillful analysis, expert training, and more. It takes a lot of curious and confident individuals, disrupting the status quo and taking chances. The pace is fast, the fun is furious, and the passion is real. We never rest on our laurels. Our motto? If it’s not broken, fix it.

 

 

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. #LI-SCR


COMPANY OVERVIEW:
SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.


Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland

Job Segment: Application Developer, Operations Manager, Developer, Technology, Operations, Marketing

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