Senior Software Engineer, SRE Tools & Telemetry

Job ID: 262965
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible:Remote

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Technology

Our technology team works fast and smart. With San Francisco as our home, we take bringing new tech to market seriously, developing the latest in mobile technologies, scalable architecture, and the coolest in-store client experience. We love what we do, and we have fun doing it. The Technology group is comprised of motivated self-starters and true team players that are integral to the growth of Sephora and our future success.  SRE Tools & Telemetry team is at the forefront of observability and automation, ensuring seamless reliability and performance of our cloud-native infrastructure and applications. If you're passionate about improving system reliability through automation and scalable tools, join us to make a significant impact.

Your role at Sephora:

As a Senior Software Engineer in the SRE Tools & Telemetry team, you will design, build, and maintain robust observability solutions across cloud and on-prem infrastructure. You will work closely with SRE, DevOps, and software engineering teams to optimize performance monitoring, logging, and incident response automation. Your expertise in observability tooling, cloud platforms, and automation will drive efficiency and reliability improvements across the organization.

Responsibilities:

• Design, develop, and enhance monitoring, logging, and tracing solutions using tools like Splunk, Prometheus, Grafana, OpenTelemetry, and Dynatrace.
• Develop automated alerting and self-healing capabilities leveraging Terraform, Ansible, and Kubernetes-native solutions.
• Enhance the performance and scalability of telemetry pipelines to handle large-scale distributed systems.
• Partner with SRE and engineering teams to define SLAs, SLOs, and error budgets; drive incident management improvements.
• Implement secure logging, audit trails, and anomaly detection mechanisms to maintain compliance and security best practices.

We're excited about you if you have:

• 6-8 years' experience in software engineering, preferably /w SRE, Infrastructure, DevOps, or a related field.
• 5+ years' experience in maintaining observability platforms and telemetry pipelines.
• 5+ years' experience in using tools such as Splunk, Prometheus, Grafana, Open-Telemetry, Dynatrace, or similar.
• 5+ years of hands-on experience with cloud platforms (Azure, AWS, or GCP) and container orchestration (Kubernetes, Docker, OpenShift), preferred.
• Proficiency in Infrastructure-as-Code (Terraform, Ansible) and CI/CD automation.
• Programming skills in Python, Golang, or Java for automation.
• Experience in maintaining platforms and CICD/Telemetry pipelines.
• Observability platform design and implementation.
• Infrastructure automation and configuration management.
• Incident response automation and remediation.
• Cloud infrastructure and containerized environments.
• Strong analytical and problem-solving skills.  Effective communication and collaboration with cross-functional teams.

The annual base salary range for this position is $150,930.00 - $167,700.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.