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Date:  Jul 13, 2019
Location: 

Orlando, FL, US, 32809

Area Education Manager - Sephora inside JCPenney, Orlando FL

At Sephora, “beauty” rimes with “creativity”: Always nosing out the hottest brands and spotting the freshest trends and products, we are constantly bubbling with ideas and creativity, to offer our customers an amazing beauty selection.
At Sephora, “learning” rimes with “fun”: We encourage curiosity, innovation, disruptive spirit and freedom to experience. We are serious but we don’t take ourselves too seriously! Our passion, our sense of detail, the extreme attention we pay to details, to the others and to our environment characterizes us and nourishes our unconventional vision of the world: a colorful, happy, and generous one! This bold attitude makes our difference.
Our objective is to make Sephora the most admired beauty retailer in the world.

 

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POSITION:                                        SiJCP Area Education Manager

EMPLOYMENT STATUS:                  Exempt

REPORTS TO:                                  SiJCP Regional Education Manager or Senior REM

LOCATION:                                       Based in Home Market

INTERNAL REQUIREMENTS:           Sephora Specialist level/SiJCP Beauty Manager level, or above

 

Position Summary

Under the direction of the SiJCP Regional Education Manager / Sr Regional Education Manager, the Area Education Manager will deliver the highest level of client experience, product, selling skills training and education to all levels of Sephora inside JCPenney store teams.

 

POSITION RESPONSIBILITIES:

  • Evaluate, coach, and develop in-store teams through monthly visits to all stores assigned in a designated territory.
  • Facilitate, present, and educate Science of Sephora 101/201, Sephora programs and brand education modules off-site and in-store settings.
  • Implementation of existing and future product and selling skills training.
  • Attend Train the Trainer sessions, up to 4x per year. Pro-actively develop product knowledge and selling skills. Ensure knowledge and skills are trained effectively to in-store teams.
  • Provide feedback to Beauty Managers, Store Management, and Field Managers In-store, at the conclusion of all training sessions.
  • Provide in-store selling support during predetermined yearly periods.
  • Build and maintain successful relationships with the Store Management team, Beauty Manager, Senior Education Consultant(s), Field Manager, Product Consultants, and Sephora freestanding partners.
  • Demonstrate and model Sephora’s client service standards at all times.
  • Show respect, initiative, enthusiasm, teamwork, and flexibility.
  • Represent Sephora and JCPenney in a professional and ethical manner at all times, following all Sephora and JCPenney guidelines.

 

COMPETENCY REQUIREMENTS:

  • Business Acumen: Analyzes and comprehends organizational goals and strategies. Applies knowledge of industry, market and business trends to prioritize activities and take appropriate actions. Maintains and develops an effective network of business contacts.
  • Interpersonal Savvy: Easily builds lasting, constructive, and mutually beneficial relationships with other individuals and groups. Establishes a two-way communication, creates environments that motivate greater productivity, and adapts their behavior to different people and circumstances.
  • Managerial Courage: Deals with feedback in a manner that inspires accountability and self-redirection. Provides current, direct, complete, and actionable feedback to others at all levels.

 

OTHER POSITION REQUIREMENTS:

  • Proven ability to successfully facilitate training sessions and demonstrated advanced presentation skills
  • Experience with and a full understanding of the Sephora concept is preferred.
  • Commitment to frequent travel (up to 80%), that can include round trip once per week for 3-4 weeks per month, and will also include overnight weekend, and extended stays.
  • A valid Driver’s License as there is travel that requires driving.
  • Experience with using Microsoft Office preferred.
  • Strong communication skills, and organizational, planning, and time management skills.
  • University degree or equivalent experience.
  • Able to lift and move 50 lbs.
  • Ability to work in a fragrance filled environment.

 

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Part of the LVMH group, Sephora numbers:
- 17,000 references
- 6 million visitors annually to our Champs-Elysées flagship store 
- more than 300 stores in France and around 2,000 points of sale in the world
- 27,000 employees - 4,500 of them in France
Are you willing to join us? What you will find: trainings, challenges, constant possibilities of evolution.The adventure starts here: Come sephorize the world with us!


Nearest Major Market: Orlando

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