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Supervisor, DC Operations

Job ID: 241172
Location Name: Mississippi Distribution Center
Address: 8500 Nail Road, Olive Branch, MS 38654, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Distribution Center
Remote Eligible:No


Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.


The Opportunity:


Your role at Sephora...

It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients' beauty obsessions. That’s where our operations team comes in, to keep our stores and our customers looking beautiful and being their best. As our Operations Supervisor, you are accountable for the day-to-day operation of a department within the Distribution Center.  The emphasis is on effectively planning work in order to meet established timelines and effective supervision of associates to achieve critical operational goals in the areas of productivity, quality, safety, and housekeeping. 


Your Responsibilities include:

Supporting Operational Excellence. Spending approximately 75% of your time on the operational floor, you will engage with associates, coaching, teaching, developing and providing performance feedback with inspirational intent. You will identify and prioritize those tasks which need to be accomplished in order to meet daily business goals and to successfully prepare the incoming shift for a quick and effective transition and start-up. You will drive results by setting and clearly communicating expectations for team members regarding expected productivity results. This includes direct supervision to a team of skilled employees, including temporary agency employees working in the department(s).

  • Cultivate Creativity & Disruptiveness. Improves efficiency, quality and service of ongoing work by identifying process improvements and using best judgment to determine next steps for influencing change and partnering with leadership to resolve. Shows collaboration and builds trust with direct and indirect business partners by explaining rationale behind business process and approach taken to decision making and resolving issues as they arise.
  • Engages and Inspires. Helps others grow by administering policies/guidelines fairly that directly affect work activities which include counseling associates consistently on performance and behavioral concerns. Responsible for creating and supporting the company’s engagement strategies by observing and coaching employees on proper job-related activities and providing timely feedback on necessary action plans. Ensure a safe environment for the team by driving safety strategies, recognition and accountability.
  • Demonstrate our Sephora values. Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative.


We would love to hear from you if have...

  • Prior equivalent work experience, preferably in a supply-chain operations capacity.
  • Strong communication skills, ability to multitask, and comfortability with computer/store systems
  • Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
  • Flexible availability to work nights, overnights, weekends, early mornings and holidays as needed.
  • Consistent and reliable attendance
  • Ability to lift and carry up to 50 pounds, bend/stretch to move product, stand/walk the floor for entire shift.
  • Adherence to Sephora’s policies in the Sephora Employee Handbook



The annual base salary range for this position is $72,000.00 - $75,600.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program.


While at Sephora, you’ll enjoy… 


  • The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
  • The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
  • The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.


You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.


Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.


Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Job Segment: Logistics, Supply Chain, Supply, Operations

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