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Shift Coordinator

Job ID: 229055
Location: Mississippi Distribution Center
Address: 8500 Nail Road, Olive Branch, MS 38654, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular



The primary responsibility of the Shift Coordinator is to work closely with departmental associates to ensure productivity, accuracy, safety, and security standards and expectations are met. This position assigns work tasks to others, monitors progress of work against established standards, operates and maintains various WMS systems, balances inventory and helps manage the flow of communication on and between other shifts.

Essential Functions of Job:
  • Knowledge of the inter-relatedness of operating activities to the overall functioning of the distribution center.
  • Use various in-house computer systems to track and monitor work activities.
  • Prioritize and assign work tasks to other associates in order to achieve work goals.
  • Communicate daily work goals to team, coordinate against defined action plan.
  • Monitor associates’ work performance and provide feedback for improvement.
  • Train associates in their duties as described in the “Preferred Methods and Procedures” manual.
  • Follow all Company, state and OSHA safety rules, policies and regulations to ensure safe working practices, including proper work attire; report safety violations and potential safety violations to appropriate supervisory or management personnel.
  • Comply with all Company Loss Prevention policies and procedures, including proper work attire.
  • Maintain excellent attendance as set by Sephora company policy and set an example for other associates.
  • Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs.
  • Provide high quality internal and external customer service per company standards..
Knowledge, Skills and Abilities:
  • Previous experience with a Warehouse Management System (WMS) or previous experience with menu-driven applications, and/or ability to learn system.
  • Demonstrate effective problem-solving.
  • Ability to multi-task and manage against competing deadlines.
  • Possess strong interpersonal and communication skills.
  • Demonstrate flexibility and interest in being cross-trained (and assigned) to other work areas.
  • Ability to work with numbers to produce productivity reports and track production metrics.
  • Ability to work closely and effectively with others in a way that promotes a team environment.
  • Ability to effectively give and receive feedback in a professional and respectful manner that sets an example to others.
  • Ability to take instruction and follow through, as well as effectively give instruction to others.
  • Must be proactive to business needs.
  • Ability to understand other functions of the business as they apply to position.
  • Demonstrate an enthusiastic and professional demeanor.
Supervisory Responsibilities:
  • None
Working Conditions:
  • Moderate but varying temperature and humidity in office and warehouse environments.
Physical Requirements:
  • Must be able to stand, sit, squat, lift and /or walk for duration of scheduled shift.
  • Must be able to lift up to 50 lbs.
Minimum Qualifications:
  • College degree or relevant work experience.
  • Working knowledge of MS Excel, Word and Outlook.
  • Basic math skills.
  • Consistently achieved minimum established production standards and company service levels.


Nearest Major Market: Memphis
Job Segment: Warehouse, Manufacturing

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