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Logistics Loss Prevention Investigator

Job ID: 238803
Location: Mississippi Distribution Center
Address: 8500 Nail Road, Olive Branch, MS 38654, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

This position is based within a Sephora distribution Center, and is responsible for the detection, apprehension, or deterrence of Employee and third party activity that would otherwise result in a loss to company assets. Logistics LP Agents assist in promoting and monitoring compliance to company policies and procedures related to theft prevention, safety and inventory control while maintaining a professional attitude with sincerity and integrity. Further promotes awareness and training within various areas of operational execution.

JOB RESPONSIBILITIES
  • Identify and report, to direct supervisor, theft or company policy violations committed by employees.
  • Identify, observe, and apprehend or deter individual(s) for committing external theft.
  • Review exception reports and inventory reporting in assigned distribution center to detect internal/external dishonest activity. Assist with internal investigations and interviews.
  • Understand and maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure and the preservation of evidence.
  • Work physical surveillance on the production floor and other areas of company property, as well as through the building’s CCTV system.
  • Effectively perform job functions while working independently.
  • Testify in court concerning any case, criminal or civil wherein the company is a party in interest.
  • Participate in the inventory process as well as any applicable shrink reduction plans.
  • Participate in the training of warehouse associates both individually and within meeting or group settings.
  • Maintain Loss Prevention awareness and promote available resources (iCARE).
  • Perform checklists and audits and communicate findings with leadership and supervisor.
  • Complete all Sephora Loss Prevention training requirements.
  • Develop and maintain a professional relationship with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies and other retailers.
  • Serve as a trainer and mentor for new and existing Agents, as well as Security Guard staff.
  • Review and approve Security Guard staff schedules within assigned distribution center.


Knowledge and skills required:
  • Strong written, verbal, interviewing, listening and interpersonal communications skills.
  • Intermediate computer skills.
  • Ability to make appropriate quick decisions in potentially stressful situations.
  • Aptitude to de-escalate volatile and possibly dangerous situations.
  • Capacity to work well without direct supervision.


Experience Desired:
  • Minimum of 2 years of Loss Prevention experience in a retail environment, preferably some experience within Supply Chain.


Minimum Education Level:
  • High School graduate or equivalent.


Requirements of the job:
  • Able to work nights, weekends and holidays appropriate to the business needs.
  • Some overnight travel.
  • Ability to perform job duties at elevated heights on occasion. Some job functions and audits may require accessing ladders, platforms or warehouse lift equipment.
  • Consistent and reliable attendance required.
  • Must be able to stand/walk for entire shift.
  • Conform to Sephora Distribution Center dress code policy.
  • Able to maintain confidentiality while working with sensitive and privileged information.
  • Satisfy and maintain all licensing requirements (as required by state or local jurisdiction).
  • Able to work in a fragrance filled environment.


Nearest Major Market: Memphis
Job Segment: Logistics, Supply Chain, Warehouse, Supply, Operations, Manufacturing

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