Manager, Loss Prevention

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

We are united by a common goal - to reimagine the future of beauty.

The opportunity:
 

JOB SUMMARY 

Responsible for implementing all Loss Prevention programs within the Distribution Center environment in partnership with the DC management team with a focus on shrink reduction. Loss Prevention programs include employee awareness, investigations, physical security, compliance checks and management of any Sephora LP personnel and 3rd party guard services. 

JOB RESPONSIBILITIES 

• An intense focus on shrink reduction through awareness, investigations, physical security and controls as outlined below. 
• Develop and support a Loss Prevention awareness culture through partnerships, ongoing communication, and training. 
• Identify, investigate, and resolve employee, vendor, driver and other theft incidents within the Distribution Centers as well as through the supply chain. 
• Support Field Loss Prevention by identifying, researching and resolving shipment discrepancies. This includes but not limited to weekly OSD reporting review. 
• Maintain and monitor all physical security controls including and not limited to key/core control, card access, alarm and CCTV systems 
• Manage 3rd party contracted security guard service to ensure staff is trained, deployed and scheduled effectively and performing assigned job functions to expectations. 
• Partner with Inventory Control to review weekly cycle count reporting and research trends and identify potential theft issues. 
• Participate in regular management meetings by developing and supporting shrink initiatives, aligning on common business focuses and staying informed. 
• Develop and maintain a close working relationship with law enforcement, cargo theft investigators, fire authorities and city personnel. Effectively network with supply chain security professionals both private and public sector. 
• Partner with Director of Transportation Services and team by supporting in identifying and communicating deviations in compliance and security expectations within supply chain transportation. Escalate appropriate issues to field and FSC leadership. 
• Perform special projects, as assigned by the Director of Loss Prevention. 

QUALIFICATIONS 

• Bachelor’s Degree preferred, or equivalent experience. 
• Minimum 5 years of Loss Prevention experience, preferably within a distribution center facility. 
• Wicklander-Zulawski certification or Reid certified preferred. 
• Experience with CCTV, alarm and card access systems preferred. 
• Able to travel routinely within assigned locations, including local and out of town travel locations. 
• Excellent time management skills and proven ability to manage multiple tasks and projects. 
• Strong written, verbal, interviewing, listening and interpersonal communication skills. 
• Strong management/leadership skills necessary to develop cohesive teams. 
• Excellent analytical, investigative and problem solving skills. 
• Ability to work with minimal or no direct supervision. 
• Knowledge of electronic security technology and keying systems, and fire suppression systems. 
• Proficient computer skills including loss prevention applications, MS Office (Excel, Word, and PowerPoint) and store systems. 

While at Sephora, you’ll enjoy...

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.

• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.

• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.