Human Resources Generalist

Job ID: 260241 
Location Name: Perryman Distribution Center
Address: 531 Chelsea Road, Maryland, MD 21130, United States (US)
Job Type: Full Time
Hourly/Salaried: Salaried 
Position Type: Regular
Job Function: Human Resources
Is This Position Eligible for Remote? :  

SHIFT:  DC1 Monday - Thursday 5:00 am - 3:30 PM

Shift: 5:00 am - 3:30 pm Monday - Thursday, with additional support on Fridays during peak seasons.

Sephora Human Resources

At Sephora, our people create and drive our success. We know that bringing the best beauty products, services, tools, and experiences to our clients means finding, training, and engaging the absolute best talent in the industry. Our HR teams invest heavily in our talent, both at our corporate headquarters and in our stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

Your Role at Sephora...

At Sephora’s DCs, our people are the core of our organization. As an HRG, you are more than a policy expert- you are a trusted coach, strategic partner, and problem solver, helping leaders navigate challenges, develop their teams, and create a thriving workplace culture. In this role, you will support the full spectrum of the employee life-cycle from recruitment to off-boarding, while championing fair practices, competitive benefits, and safe working conditions. From guiding performance conversations to shaping leadership development, you’ll play a key role in ensuring Sephora’s workforce is engaged, supported, and set up for success. As a trusted advisor, you’ll help build a culture rooted in Sephora’s core values and work to drive HR excellence through process improvement, engagement, and collaboration. Your commitment to delivering an exceptional employee experience will contribute to an inclusive and high-performing work environment.

Essential Functions of the Job:

Employee Relations & Performance Management:

• Serve as the primary point of contact for employee relations escalations, including conducting investigations, addressing concerns, and escalating issues to HRM when necessary.
• Provide coaching and guidance to leaders on performance management, disciplinary measures, and consistent application of company policies.
• Conduct employee feedback initiatives, such as surveys, roundtables, and exit interviews, and collaborate with operations to implement actionable change plans.
• Collaborate with Accessibility and Inclusion Generalist to address accommodation needs, facilitating a safe and effective transition back to work.
• Partner with leaders on safety incidents, providing proper follow-through to maintain a secure work environment.
• Represent Sephora at unemployment hearings and partner with managers as needed for case preparation.
• Support adherence to all Sephora policies and procedures.

HR Analytics:

• Maintain accurate employee records and ensure compliance with organizational requirements.
• Utilize HR analytics to identify trends, drive decision-making, and recommend improvements to leaders for workforce planning.
• Analyze employee data to identify patterns in turnover, absenteeism, and performance and provide insights to business leaders.
• Monitor key HR metrics such as employee engagement, retention rates, and diversity statistics.
• Collaborate with business leaders to develop data-driven strategies for talent management and development.

Employee Engagement & Development:

• Attend daily operations start-of-shift meetings and productivity meetings to support operations and maintain visibility with employees.
• Facilitate succession planning for supervisor roles, maintain coordinator talent pools, and track development plans.
• Support annual performance reviews for non-exempt employees in partnership with leaders.
• Provide guidance and resources to employees on career development opportunities and pathways within the organization.
• Collaborate with HR leaders on internal initiatives to enhance team development, morale, and engagement through networking opportunities and HR projects.

We would love to hear from you if have…

• 3+ years of related Human Resources experience, preferably in a distribution center or manufacturing plant
• PHR or SHRM certification preferred
• Excellent interpersonal, negotiation, and conflict resolution skills
• Ability to effectively give and receive feedback professionally and respectfully, setting an example to others
• Strong analytical, problem-solving, and decision-making skills
• Excellent time management skills with a proven ability to meet deadlines
• Knowledge and application of HRIS systems (e.g., Dayforce, Success Factors, ,
• MS Office Suite with strong MS Excel skills
• Must be flexible and adaptive to respond to a fast-paced environment pro-actively proactively. 
• Successfully model teamwork and demonstrate a collaborative approach when working with staff, associates, and management
• Demonstrate Sephora Values when interacting with others in the workplace
• Maintain a flexible work schedule and adhere to the requirement of working any designated shift and overtime as requested per business and operational needs
• Minimal travel for seminars and other work-related activities

While at Sephora, you’ll enjoy…

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful. 
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, “Summer Fridays” for FSC (half-days every Friday between Memorial and Labor Day), an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.

While at Sephora, you’ll enjoy…

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful. 
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation and holiday time off, commuter benefits, “Summer Fridays” for FSC (half-days every Friday between Memorial and Labor Day), an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.