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Date:  Jan 25, 2021
Location: 

Greenwich, CT, US, 06830

Assistant Manager, Client Experience & Services

Job ID: 185759
Location Name: CT-Greenwich (0298)
Location Type: Stores-US
Location: 75 Greenwich Avenue, Greenwich, CT 06830, Stati Uniti (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Leadership

Store Leadership
At Sephora, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we rely on our Leads, Store Directors, Specialists, and District Managers to manage multiple aspects of their businesses as if it was their own. This allows them to pay it forward as role models for their teams—the teams that impact our clients every day.

Your role at Sephora:
As a Assistant Manager, Client Experience & Services, you will be assigned oversight of all Worlds on-stage and for overseeing service, classes and event execution within a specific Sephora location. Worlds at a Sephora store include Color, Skincare, Sephora Collection or Fragrance or a combination of these Worlds. In addition, you will:
  • Partner with elevated experts to ensure employees have the appropriate level of training
  • Drive sales and services at the Beauty, Skin and Fragrance Studio
  • Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services on a day-to-day basis
  • Demonstrate an understanding of artistry skills through conducting makeovers and skincare services as needed
  • Regularly act as the Client Experience and Logistics Leader within the store. Engage with employees and clients on-stage whenever possible

We’re excited about you if you have:
  • One to three years’ experience in a similar role at a similar volume store or equivalent internal experience
  • Ability to demonstrate strong client service skills
  • Demonstrated effective time management and problem-solving skills
  • Proven ability to manage time to execute multiple tasks and changing priorities
  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays

You’ll love working here because:
  • You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams
  • Employees enjoy a product discount & receive free product various times throughout the year
  • Sephora heavily invests in training for our stores
  • Sephora offers comprehensive medical benefits, competitive 401k, gift matching
  • Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs and Dior

Our legal team wants you to know what’s required:
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment
  • Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook


Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury

Apply now »