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Costa Mesa, CA, US, 92626

Co-Manager, Operations

Job ID: 179312
Location Name: CA-South Coast Plaza (0020)
Location Type: Stores-US
Location: 3333 Bristol St., Suite 2800, Costa Mesa, CA 92626, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Retail Leadership

Store Leadership
At Sephora, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we rely on our Leads, Store Directors, Specialists, and District Managers to manage multiple aspects of their businesses as if it was their own. This allows them to pay it forward as role models for their teams—the teams that impact our clients every day.

Your role at Sephora:
As an Co-Manager, Operations, you will be responsible for managing all Operations-related aspects of a specific Sephora store location. You are accountable for the development of the employees on the Ops team within their store and for leading that team to achieve and exceed company objectives.
  • Ensure execution of all operations-focused processes for the store and that all are completed per company standard
  • Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes
  • Support efforts to ensure that the store shrink is within company standard
  • Validate that all store operational issues are being reported, resolved and escalated
  • Understand store goals, opportunities and trends and ensure the store employees are aligned with each
  • Regularly act as the Client Experience & Logistics Leader within the store. Engage with employees and clients on-stage whenever possible

We’re excited about you if you have:
  • 2-4 years’ experience in a similar role at a similar volume store or equivalent internal experience
  • Exceptional leadership and influential skills
  • Proven ability to lead and build top performing teams
  • Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays

You’ll love working here because:
  • You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams
  • Employees enjoy a product discount & receive free product various times throughout the year
  • Sephora heavily invests in training for our stores
  • Sephora offers comprehensive medical benefits, competitive 401k, gift matching
  • Sephora’s parent company, LVMH, is one of the largest luxury groups in the world, providing support to over 70 brands such as Louis Vuitton, Celine, Marc Jacobs and Dior

Our legal team wants you to know what’s required:
  • Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment
  • Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook

Nearest Major Market: Orange County
Nearest Secondary Market: Los Angeles

Job Segment: Operations Manager, Shipping and Receiving, Operations

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