Senior Engineer, WMS Systems

Job ID: 263420
Location Name: Omni-Channel Distribution Center
Address: 9394 Sephora Way, Avon, IN 46123, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Information Technology
Remote Eligible:Hybrid Schedule-3 days onsite

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Technology

Our technology team works fast and smart. With San Francisco as our home, we take bringing new tech to market seriously, developing the latest in mobile technologies, scalable architecture, and the coolest in-store client experience. We love what we do and we have fun doing it. The Technology group is comprised of motivated initiative-takers and true team players that are absolutely integral to the growth of Sephora and our future success. 

Your role at Sephora:

As a Senior WMS Production Engineer reporting to the Manager, Systems Engineering, WMS & DC Systems you will be responsible to support our DC network to identify, resolve, and provide root cause resolution to production systems/Issues, to include development and testing. Reporting to the Manager, Engineering, Warehouse Systems, you will utilize a thorough knowledge of the local DC operational to system processes to ensure DC Operations is educated as needed to prevent recurring issues.

Responsibilities:

• Leverage extensive Logistics Operational Process knowledge, JDA WMS systems knowledge, and advanced Development and Troubleshooting skills to resolve complex Logistics business incidents and quickly restore service when assigned high priority incidents. From learnings, take proactive actions to address repeat issues.
• Leverage extensive Logistics end-to-end Operational Process knowledge and automated systems knowledge (Reddwerks WES, Dematic WCS, ProShip Parcel Shipping) to quickly resolve complex Logistics business incidents involving integration with JDA WMS.
• Utilize C, Java, C++, and SQL to provide mitigation of critical system issues to restore critical business functionality, and alerting of reoccurrence.
• Perform detailed analysis of Logistics business opportunities to design and implement quality and innovative technical solutions, both strategic and tactical.
• Work with Product and Development teams to understand new business requirements, and ensure designed solutions support established Operational processes and initiatives – provide constructive feedback as required.
• Leverage expertise to mentor other Engineers on the Logistics Support Team on best methods to quickly and effectively troubleshoot and resolve both system and technical infrastructure issues.
• Offer expertise to actively participate in Development and Logistics Support Teams code reviews and test solutions to ensure they meet best practice specifications.

We're excited about you if you have:

• 5+ years' experience in Distribution Center Systems Engineering Support experience with increasing technical and functional responsibilities required; Experience in Supply Chain, Implementing and supporting JDA/BY WMS including a successful history of launching new DC’s and migrating/upgrading to newer WMS versions
• 5+ years technical experience in JDA WMS application development & support of Warehouse Management System (JDA v8.2)
• 5+ years extensive knowledge of DC Operational processes and experience with various WMS and LMS systems, must have worked on integrating JDA WMS to other systems such as OMS, TMS, and WCS/WES
• Expert level experience with JDA/BY WMS, MOCA, PL/SQL, and Oracle SQL
• Firsthand experience with common programming languages such as JAVA, C#, C++, PL/SQL
• Experience with Distribution Center automation such as Robotic Picking, Sortation, Pick/Put Lights is very much desired
• Experience with Parcel Shipping software (ideally experience with ProShip software), including knowledge of carrier rate-shopping concepts
• Strong communication skills, exceptional customer service orientation, and conflict resolution skills
• Proficiency exhibiting task and time management skills, oral and written communication skills, technical expertise, and a dedication to resolve problems effectively and efficiently while minimizing disruptions
• Comprehensive knowledge of Dotcom and Retail DC operational practices and procedures, and a strong understanding of Supply Chain and WMS concepts
• Self-motivated, proactive, independent and responsive; requires little supervisory attention

The annual base salary range for this position is $135,810.00 - $150,900.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.