Director, Human Resources Distribution Center

Job ID: 249852
Location Name: Maryland Distribution Center
Address: 4622 Mercedes Drive, Aberdeen, MD 21017, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Human Resources
Remote Eligible: No

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves.  We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.  We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Director, Human Resources, Distribution Center

Your Role at Sephora:
As a Director, Human Resources, Distribution Center you will provide thought leadership and strategic business direction for all talent strategies tied to the operations of the Distribution Center.  Will partner with FSC and other Distribution Centers in the network to deliver a spectrum of strategic HR initiatives and programs aligned with Sephora’s people goals and strategies.  In this role, you will create and support strategic workforce plans that are aligned with business strategies and objectives and apply diagnostic skills and core metrics to guide and shape appropriate and innovative HR solutions.  You will provide recommendations to guide decision-making related to positively impacting the employee experience.  Finally, you will be accountable for retention, engagement, people leadership development, succession and career planning and building a local safety culture, while also sharing business inputs with HR Center of Excellence leaders enabling them to create business focused solutions supporting the organization.  You will drive Sephora’s commitment to diversity, equity, inclusion and belonging in all actions.

You will manage 1 to 2 Distribution Centers; a team of 10 to 12 HR associates; and have oversight of an employee population ranging from 1000 to 1600 associates working across 3 to 4 shifts (which operate 24/7).  You will report to the Vice President, HR Distribution Center Organization.

Your responsibilities include:

Plan & Align

• Act as a strategic thought partner to the General Manager and Operational Leadership by developing and delivering a people strategy that optimizes the organization, structure, and effectiveness of the Distribution Center.
• Gather data, analyze trends, and provide internal and external insights and/or solutions to help guide and influence the operations of the varied shifts. 
• Challenge and guide team to continuously innovate HR processes and drive consistency in execution across the DC network.
• Participate and/or facilitate Distribution Center team participation in cross-functional projects where HR collaborates with Field and FSC subject matter experts to create programs that align with DC and Supply Chain goals.
• Seek to understand the external market pressures and evolving fulfillment technologies (e.g., robotic capability) to drive innovative solutions to continuously improve the talent and culture strategies.
• Lead with integrity, knowledge, and courage by providing informed solutions that challenge the status quo.
• Deliver local initiatives and events that align with Sephora’s goal to build a DC Safety Culture. 
• Govern smart fiscal management over people programs and strategies (e.g., managing the mix of Full time, Seasonals and Temp. agency employees)

Engage & Retain

• Impact engagement, retention and create opportunities for growth by partnering with FSC Leadership to design DC relevant programs in areas of training, development, and talent management.
• Model the company’s development culture by holding intentional and consistent development conversations, succession planning, and creating new opportunities for growth and innovation.
• Monitor DC HR analytics, specific to DEI, Absenteeism, and Turnover, recognize gaps to plan and strategize mechanisms and programs to close the gaps.
• Continuously monitor and raise awareness of conflicting priorities, communications, and actions not in alignment with the company’s overall labor strategy.

Learn & Develop

Manage and develop HR team by identifying, delegating, and prioritizing workload to drive the execution of Distribution Center initiatives.

• Create long-term organizational success by actively developing your team’s skills, knowledge, and abilities in areas of manpower planning, labor strategy, use of HR analytics as well leadership skills of influencing, coaching, development, and performance management.
• Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.

We would love to hear from you if you have:

• 10+ years of progressive HRBP experience; highly preferred HR experience supporting a Distribution Center along with 5+ years’ experience in a management level role.
• Bachelor’s degree in human resources, Business Administration or related field, or equivalent work experience.
• Experience leading and managing a team of HR professionals or others in a similar role.
• Well-developed industry knowledge, market insight, and proven enterprise thinking.
• Substantial experience providing strategic business facing Human Resources consultation.
• Experience working with Executive level business partners required and demonstrated success operating at a strategic level.
• Strong leadership and interpersonal communication and presentation skills, including influencing and ability to encourage innovation.
• Highly collaborative style. Willingness and demonstrated ability to work cross-functionally, across an organization with multiple locations.
• Strong planning and problem-solving skills, and the ability to multi-task with a sense of urgency.

While at Sephora, you’ll enjoy…

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you’re encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beauty community where everyone’s uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business—ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging in store, online, and in our workplaces. We believe in demonstrating our values with action!
• Meaningful Rewards: Sephora offers comprehensive medical benefits, generous vacation, and holiday time off, commuter benefits, an employee discount, free beauty product gifts from brand partners, and so much more. Details about our company benefits can be found at the following link: https://jobs.sephora.com/USA/content/Our-Perks/?locale=en_US.

The annual base salary range for this position is $156,000.00 - $174,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.  Individuals employed in this position may also be eligible to earn bonuses.  Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you’ll enjoy… 

• The people. You will be surrounded by some of the most talented leaders and teams – people you can be proud to work with.  
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.