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Date:  Nov 7, 2022
Location: 

Singapore, SG

Senior Training Executive

Sephora is a global leader in omni channel beauty retailing, and a division of LVMH – Moët Hennessy Louis Vuitton. At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. We successfully operate more than three thousand points of sale across Americas, Europe, Middle East and Asia, and together we aim to animate the most loved beauty community in the world. 

 

Here in Asia, our teams run omni-channel businesses in 11 markets across the region, in addition to cross-border e-commerce to several more. Our success is built on innovation, a unique product portfolio, market leading digital capability, and our unique customer experience. With ambitious growth plans we are always looking for talented people who aspire to build businesses and develop themselves. Sparked by energy and excitement, our passion is contagious. We are united by a common goal – to reimagine the future of beauty.

 

Sephora Singapore is looking to hire a Senior Training Executive to develop and deliver training programs to ensure the highest level of client experience, product, selling skills training and education to the retail team of Sephora. The Senior Training Executive will report to the Training Manager of Sephora Singapore.

 

Responsibilities: 
Training

  • Develop and deliver training programs ranging from product and category knowledge, technical skills, client service, selling skills training to new hire orientation

  • Design and develop workshops to support new seasonal launches for in house brand

  • Conduct, evaluate and follow-up on post training assessment and feedback

  • Design and develop course materials

  • Upkeep and adapt changes to training program and course materials

  • Ensure the training needs are met and in-line with business plan and strategy

  • Develop and conduct regular assessments to determine training effectiveness, and identify measures to improve training efficiencies and close gaps

  • Evaluate and follow up on training plans in consultation with Retail Operations

 

Training Administrative, Coordinating & Organizing 

  • Manage and maintain Sephora’s Learning Management System

  • Plan and coordinate Sephora offsite training and workshops

  • Plan and communicate training schedule

  • Liaise with retail team and brand partners on training schedule

  • Build and maintain successful relationships with Sephora retail team 

  • Administer training, reports, records and claims

 

We would like to hear from you if you possess/are…

  • At least 3 years of training experience in the beauty industry with priority given to skincare expertise

  • Able to conduct training sessions in various formats such as classroom training, virtual training, in-store training, personal coaching session

  • WSQ Advance Certificate in Training and Assessment (ACTA) or WSQ Advanced Certificate in Learning and Performance (ACLP) will be an added advantage

  • Proficient in Microsoft Excel and PowerPoint 

  • Strong communication and presentation skills

  • Strong time management skills

  • Able to handle pressure well

 

When joining Sephora, you join the fastest growing and most innovative omnichannel retailer in South East Asia. As part of LVMH, (www.lvmh.com/group), we provide an unparalleled combination of resources, scale, and autonomy to our employees. 

 

Sephora SEA was created through the combination of the Sephora's retail business in South East Asia and Luxola, a Singaporean start-up that broke new frontiers in ecommerce regionally. We proudly maintain an entrepreneurial and technology-focused culture, with all our capabilities built in-house – a rarity in this region. 

 

The data is definitive: diversity leads to better teams, better performance, and better results. Consequently, we actively seek to hire employees of all genders, backgrounds, and experiences.  We provide our employees with a unique opportunity to take on senior responsibilities, accelerate their career path, and impact the business of beauty across the world.


Job Segment: Training, Operations

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