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Date:  Nov 25, 2022
Location: 

Singapore, SG

UX Designer (1 Year Contract)

At SEPHORA, we stand together, and we stand for something more. Every day we reimagine beauty, discover new brands, and influence positive change. Data plays a big role in that.

 

Sephora South East Asia’s technology team designs, builds and operates the technology eco-system that powers e-commerce across 9 different SEA markets. We pride ourselves on our ability to deliver impactful products with tangible business value with an engineering team with strong culture and focus on technical excellence.

At Sephora, we recognise the importance of our customers when it comes to designing experiences across our stores or any of our digital ecommerce platforms. The UX team is guided by our Experience Vision which places our customers at the core of our decision making.

The 3 core pillars of our Experience Vision are:

  1. Connecting Sephora Beauty Lovers To The World Of Beauty With A Shopping Experience That Is Intuitive & Effortless.
  2. Helping Every Unique Sephora Beauty Lover Fulfil Their Beauty Goals.
  3. Creating Memorable, Delightful Moments That Would Give Sephora Beauty Lovers Something To Look Forward To Every Time They Visit.


Sephora UX is part of a regional team based in Singapore. We are responsible for delivering digital experience across 9 markets in South East Asia. The UX team comprises of generalists in both the field of research & design. This provides every designer with an opportunity to get first hand face-to-face time with our customers across the region. These valuable insights are then translated to actionable design solutions that help us craft a seamless Sephora journey for all our customers.
 


You will shine here if you enjoy…

 

  • Working on initiatives that uses digital technology to enhance experience in Sephora retail store.
  • Working closely with UX Squad Lead & Product Manager in delivering project objectives & KPIs.
  • Applying strategic thinking to design and deliver delightful end-to-end user-centric experiences.
  • Planning & running research, conduct usability tests to identify opportunities for optimising user journeys.
  • Incorporating user feedback to iterate design solutions.
  • Crafting detailed user flows and experiences be it implementing new features or enhancing the digital journey.
  • Delivering design solution in the form of wireframes and prototypes, up to final high fidelity design pixel-perfect design.
  • Thriving in an environment with short feedback loops for iterations.
  • Measuring the impact of a design solution by setting the right success KPIs and metrics.
  • Understanding the importance of striking a balance between user needs, business goals and technological realities across different platforms.
  • Working with small multi-disciplinary teams. You’ll partner closely with engineering, product, and business folks to achieve business goals and drive the search for elegant yet intuitive solutions to design challenges.
  • Developing and maintaining documentation of guidelines and styles.
  • Clearly communicating solutions, usually in the form of documentation, wireframes, prototypes, and workshops.

 

We would love to hear from you if you have…

 

  • UX training, ideally with over 1 year of work experience.
  • An outstanding portfolio that showcases world-class designs.
  • Excellent communication and problem-solving skills.
  • Strong organizational and time management skills.
  • Willingness to learn and give/ receive constructive criticism well

 

While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by some of the most talented, supportive, and passionate people whom you will be proud to work with.
  • The learning. We invest heavily in training for our leaders and employees. Not just product knowledge but building a personalized career plan so that you continue to evolve and build your skills and personal brand.
  • The culture. As the leading omni-channel beauty retailer, and part of the LVMH Group, our reach is broad and our impact is global. It’s in the Sephora DNA to disrupt the status quo as we seek to expand the way the world sees beauty by empowering the extraordinary in each of us.


Job Segment: Product Manager, User Experience, Operations, Technology

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