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Date:  Sep 1, 2023

Johor Bahru, MY

Quality Assurance Assistant (Johor)

Sephora, a division of LVMH – Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.


Sephora SEA’s retail activity spans over 8 countries (Singapore, Malaysia, Indonesia, Thailand, India, Australia, New Zealand and Korea) with 50+ stores and boasts some global flagships such as Fahrenheit 88 in Kuala Lumpur, Malaysia and Ion in Singapore. Its digital activities span over eight countries (retail countries excluding India, plus Philippines).  Sephora SEA has experienced rapid growth in the region with many more stores and countries to come.           


Sephora Malaysia is looking to recruit an Quality Assurance Assistant.



Plans and performs work that involves ordering, receiving, inspecting, returning, unloading, shelving, packing, labeling, pricing, delivering, and maintaining a perpetual inventory of forms, office supplies, and various types of equipment.


You will shine here if you enjoy…

Key Tasks:



  • Ensure that the store room is correctly arranged and clean according to Sephora standards.
  • Create an environment contributing to maintaining accurate stock level.


Stock Management

  • Conduct stock receiving, returns and ensure stock movement’s accuracy
  • Ensure that the inventory is correct (theoretical stock matches physical stock) by conducting cycling inventories, punctual inventories according to Audit requirements
  • Take part of the general inventory every year
  • Assist other stores in the country with the general inventory when required
  • Make a prompt statistic of soon-expired product and sell according to FIFO (First In - First Out)



Support to achieve sales target

  • Be aware of the store targets and actively work to support meeting or exceeding the sales target by ensuring that the right product are available on the shop floor. 
  • Work with relevant departments to ensure key product launches and initiatives are fully supported by having the right stock level



  • Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean, testers and prices are present in good condition.
  • Ensure that the merchandising guidelines and planograms are followed according to the Merchandising Book and requirements.



  • Implement and follow through actions from Weekly Action Box assigned by the Store Management Team
  • Ensure store compliance with Sephora audit processes and requirements



Reporting line:

You will be reporting directly to the Store Manager.


While at Sephora, you’ll enjoy…

  • The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with.
  • The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills.
  • The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future  of beauty. Reimagine your future, at Sephora.

Job Segment: Quality Assurance, Technology

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