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Date:  22 sept. 2022


VIE - Logistics Specialist (F/H)

At Sephora, we stand together and we stand for something more. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. So we embrace uniqueness, unleash creativity, and pursue progress every day.  Sparked by energy and excitement, our passion is contagious.

We are united by a common goal - to reimagine the future of beauty.

Reimagine your future, with Sephora.


You will shine here if you enjoy assist the Logistics and Customer Service team on following operations.


E-logistics operations

  • Report daily the e-warehouse production
  • Report weekly the e-transportation production
  • Follow up outbound operations to hand over orders on time
  • Support and facilitate inbound operations to secure availability on time
  • Handle shipping claims
  • Solve interface issues
  • Identify e-transportation discrepancies and pro-actively clarify the cases
  • Report return handling and pro-actively clarify the discrepancies
  • Coordinate inbound priorities based on planning input


Customer care operations

  • Communicate relevant information to the customer service team
  • Support customer claim management


Store support operations

  • Follow up returns to vendors and returns to warehouse
  • Coordinate returns to vendors and returns to warehouse
  • Initiate and coordinate stock balancing
  • Support daily inventory management



We’re excited about you if you have/are :

  • Knowledge in Logistics and Supply Chain
  • Proficiency in Excel (advanced formulas, pivot tables, vlookup)
  • Fluent in English and preferable German (written communication and 90% of oral discussions are in English)



Location : Düsseldorf (Germany)

Duration : 12 months 



While at Sephora, you’ll enjoy… 

  • Beauty & Beyond:Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire ourclients, empower people, and help them become the best versions of themselves. We think this is beautiful.
  • Endless Evolution:You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you’re empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
  • Creativity Unleashed:At Sephora,you’re encouraged to explore, innovate,and have fun while working with diverse clients, teams and leaders. You won’t just partner with iconic brands; you’ll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we’re defining the future of beauty.
  • Bold Authenticity:Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.


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