Vice President, DotCA

Job Type: Full Time 
Function: Merchandising
Address: 160 Bloor Street East, 11th Floor, Toronto, ON
Working Model: Hybrid

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

ABOUT YOUR ROLE:

As VP DotCA, you will lead a team of direct and indirect reports, based in US & Canada, to drive the Canada eCommerce business, champion Canada priorities, maximize leverage of US strategies/tech/processes, and sit on the Canadian Operating Team. Reporting to the North America GM of Ecommerce with a dotted line to the GM of Canada, you will work with Canada and US digital leadership teams to identify opportunities and build the DotCA strategic plan and priorities, to deliver the best digital shopping experience for beauty in Canada.
 

WHAT YOU'LL DO:

eCommerce & Digital Marketing:

• Driving and achieving sales targets for $850+ site and apps. Manage the eCommerce P&L ensuring targets are met and exceeded through strategic planning and execution.
• Set and track eCommerce KPIs in line with the overall business goals. Develop channel budgets ensuring sales, costs and profit remain on track.
• Partner with Tech to drive local third party vendor strategies (e.g. Translations) and other DotCA specific Tech development needs. Prioritize opportunities and needs for the Canada eComm business and partner with US teams or with Tech to coordinate roadmap support, prioritization and investment.
• Responsible for the Canada Site, Apps, Omni Convenience initiatives & Partnerships. Dotted line oversight of DotCA Merchandising team.
• Oversee Canada DotCA Digital Marketing (Retention & Paid Media) to achieve KPIs by channel and activate against NA and Canadian priorities to deliver results.

Process Efficiency:

• Support efficient processes and operations, identify potential opportunities, and implement improvements across Canada.
• Set the direction, annual strategy and key priorities for DotCA business, including growth opportunities and areas of strategic local focus, with related investment and resource needs to support.
• Work closely and align with key US functional groups to ensure Canada is leveraging US assets/strategies/processes, including online merchandising, marketing/promo, CRM, creative and production teams.
• Partner with a broad network of cross functional partners, in US and Canada, including Finance, Supply Chain, and Planning and Operations in DotCA.

Strategic Leadership:

• Member of Operating Team in Canada, supporting the overall strategic direction and management of the Canada business.
• Build and manage the DotCA team to support the business priorities and financial targets. Develop and coach direct and indirect team to accomplish strategic objectives and individual career plans.
• Build momentum and support in Canada and US for the DotCA business and priorities, ensuring engagement and support. Champion the visibility and accomplishments of the business results and team.
• Travel is required on occasion within North America and internationally for market visits and collaboration with internal and external partners.

WHAT YOU'LL BRING:

• Deep leadership experience in merchandising, marketing, strategy and/or general management.
• Ability to lead through ambiguity, with a proven track record as a cross functional team leader that delivers business results in a dynamic environment.
• Excellent leadership skills, with the ability to inspire, develop and motivate cross-functional teams. Foster strong culture and engagement.
• Exceptional communication and interpersonal skills to effectively collaborate with stakeholders.
• Skillful at building relationships and navigating a broad network of stakeholders across many functions. Ability to operate in a matrix environment and effectively manage multiple stakeholders.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Passion for digital, eCommerce and deep client focus.
• High level problem solving and analytical skills.
  
   

WHY YOU'LL LOVE WORKING HERE

• You’ll be part of a unique culture and family of passionate and inspiring individuals.
• You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
• You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
• Benefits you can mix and match, depending on your needs.
• Employee Assistance Program services for those times you need extra support.
• Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being
• Holidays, time off, Summer Friday hours and flexibility to support work-life balance.
• And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.