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Date:  Apr 27, 2021

Toronto, ON, CA, L4W 5M3

Learning & Development Program Coordinator

Job ID191762 
Location Name: ON-FSC Toronto Off (0581)
Address: 5560 Explorer Drive, 2nd Floor, Toronto, ON L4W 5M3, Canada (CA)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Human Resources


Job Purpose

Reporting to the Sr. Director Education, Talent Development and Brand Education and Artistry, this job will provide administrative support and coordination for the function.


Job Responsibilities

Session Logistics (50%)

  • Monitor logistics execution for internal Learning & Development workshops/sessions with internal and external partners

  • Create and communicate key timeline details for upcoming events/sessions

  • Maintain a systematic communication method with external event management company

  • Scheduling and communication of meeting requirements for external facilities

  • Facility management of Sephora University (Toronto FSC) in partnership with the Office Manager


Budget & Administration (15%)

  • Process and track training expenses vs. budget
  • Review and process invoices for payment
  • Complete monthly American Express Meeting Card reconciliation and coding (via American Express @ Work)
  • Assist with Canadian administration for MySephoraLearning (Cornerstone OnDemand based LMS system)
  • Maintenance of records for Sephora’s global KPI report and LVMH’s social audit


Reporting (25%)

  • Assist with generation of various weekly/monthly/yearly reports for organization


Communication & Process Improvement (10%)

  • Communicate information to stores via various communication methods and tools
  • Coordinate and follow up on department projects as needed
  • Update store intranet material as needed and assist with special projects as needed
  • Other duties as required


Skills and Experience Requirements

  • Minimum 2-3 years’ experience with event logistics and/or training administration

  • Ability to multi-task, problem solve and drive complex priorities
  • Strong ability to work independently in ambiguous situations
  • Team player and flexible attitude
  • Able to hold sensitive and/or confidential information in confidence
  • Excellent oral and written communication skills (preferred experience with business communication, and project updates)
  • Strong organizational skills with attention to detail and the ability to prioritize
  • Advanced Microsoft Excel skills essential – (advanced Formulas (VLOOKUP’s, SUMIFS, etc), Pivot tables and reporting, conditional formatting, advanced charting)
  • Strong computer skills essential – Microsoft Office (Word, Outlook, PowerPoint), Smartsheet, Box
  • Familiarity with event online registration and LMS (Learning Management System) Administration preferred
  • Bilingual, both written and spoken is a significant asset
  • Minimal Travel (0-5% total)

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

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