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Toronto, ON, CA, L4W 5M3

Director, Strategic Projects & Business Insights (14-month contract)

Job ID184387 
Location Name: ON-FSC Toronto Off (0581)
Address: 5560 Explorer Drive, 2nd Floor, Toronto, ON L4W 5M3, Canada (CA)
Job Type: Full Time
Position Type (Regular/Temporary): Contract
Job Function: Business Strategy & Innovation



The beauty industry is constantly evolving, and our Business Strategy and Insights team is at the forefront of change. Join this team and dive into current and upcoming trends, finding opportunities that lead to future success. Working with experts from departments across Sephora Canada, you’ll bring new ideas to life that speak to our clients.



Sephora Canada has a clear set of strategic priorities – all aimed at delivering a superb experience for our clients.  Different parts of the company, whether it's merchandise planning, merchandising, ecommerce, marketing, logistics, or operations, they all play a key role in developing and executing our strategy.  This role is unique in that it spans the full breadth of the business.  It plays a pivotal role in collaborating with functional leaders on how to better align their business strategies with the overall enterprise strategy and to balance both the short-term tactical needs with the longer-term objectives


As the Director, Strategic Projects and Business Insights, you will be responsible for partnering with the VP, Finance and Strategy to drive key strategies for Sephora Canada that delivers strong financial and operational performance. You will focus on leading key cross-functional projects within the business to ensure continued growth and profitability. This includes:


  • Lead project management, helping to prioritize overall project portfolio and providing executive oversight to project leads
  • Support in-depth corporate analysis to draw meaningful learnings and measure the ROI on existing initiatives, market share, and competition, and use this information to develop an overall roadmap and support with prioritizing activities
  • Develop materials to communicate strategy internally and externally (e.g. Monthly Business Reviews, Strategic Plans, Executive Reporting, etc.)
  • Oversee the overall testing process, lead and foster the “test & learn” culture change across the organization
  • Provide ad hoc business and competitive intelligence and insights for key senior executives.
  • Collaborate with several functions within the business to oversee the execution and analysis of key cross-functional initiatives



  • Undergraduate degree in business, MBA, CPA, CBV or advanced degree preferred
  • Minimum 8-10 years of related experience; Retail experience preferred
  • Advanced working knowledge of Microsoft Excel, Word, and Power Point
  • Excellent interpersonal skills with the ability to build relationships and motivate individuals across all levels of the organization. Gain quick credibility, commitment, and trust from all levels of the organization
  • Ability to communicate and articulate complex ideas and present them to the executive team
  • Strong analytic and financial modeling skills, with a deep understanding of how to link strategy to financial plans and analysis
  • Proven track record of success in shaping and influencing an organization's strategic agenda and priorities
  • Demonstrated ability to be successful in a fast-paced and rapidly changing work environment
  • Experience working with and aligning a broad range of stakeholders on a strategic goal
  • High degree of initiative, sense of urgency, and someone who is not afraid to challenge the status quo
  • Understanding of NPD market share reporting an asset



  • You’ll be part of a unique culture and family of passionate and inspiring individuals.
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • You’ll have the opportunity to be part of a community that drives meaningful social and environmental change and receive matching donations to support your charitable giving.
  • Benefits you can mix and match, depending on your needs.
  • Employee Assistance Program services for those times you need extra support.
  • Holidays, time off, summer hours and flexibility to support work-life balance.
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

Job Segment: Project Manager, Financial, Recruiting, Accounting, CPA, Technology, Finance, Human Resources

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