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Date:  Jan 22, 2021

Toronto, ON, CA, L4W 5M3

Manager, Total Rewards

Job ID184295 
Location Name: ON-FSC Toronto Off (0581)
Address: 5560 Explorer Drive, 2nd Floor, Toronto, ON L4W 5M3, Canada (CA)
Job Type: Full Time
Position Type (Regular/Temporary): Regular
Job Function: Human Resources



We work hard every day to bring more beauty to the world. That’s why our People team makes sure Sephora Canada is a welcoming, diverse and safe place to work. We value employee feedback and incorporate it to create an inspiring place to work and grow.


When you join Sephora Canada, you’ll benefit from our industry-leading investment in training that helps you do your job better and follow your career dreams. Whether you work in our stores or at our Field Support Centres, you’ll receive learning experiences that are flexible, personalized, and effective, based on what you need to grow and develop now and in your future career choices.



As the Manager, Total Rewards you will be at the forefront of managing the Total Rewards programs for Sephora Canada.  As the business continues to grow, and we look to improve our employee experience, you will also be a key contributor to the building and evolving the Total Rewards strategy. Your role will directly impact our rewards offering in stores and corporate offices nationally. Your scope will include managing base compensation, incentive plan design, annual salary planning, benefits plan design, and retirement and disability plan management. You are not afraid to challenge the status quo and look at existing programs with an innovative approach to continuously enhance and re-imagine the Sephora employee narrative.


Total Rewards (Design, Execution, Communication) 30%

  • Design and execute all Total Rewards programs while reinforcing the company’s philosophy and ensuring compliance and management of legislative changes
  • Maintain expertise and continual assessment and research of market trends and recommend considerations for change to current programs by building business cases and calculating the impact on budgets
  • Work in collaboration with various functional groups (HR, Marketing, Communications, External Vendors, etc.) to communicate, promote and ensure awareness of our holistic Total Rewards offering for optimal value creation
  • Lead the annual budget submission process and manage any other project-specific initiatives related to Total Rewards programs


Compensation 30%

  • Partner cross-functionally to manage and administer base pay and incentive pay programs
  • Maintain compensation foundation elements like pay structures, merit guidelines, pay guidelines, plan documents and update them as needed
  • Prepare compensation recommendations for new positions and promotions supported by internal equity and pay guidelines and external competitive benchmarks
  • Manage all aspects of the market intelligence process, which includes participating in market research surveys, gathering data, validating it, conducting analysis and building business cases
  • Lead the annual compensation review cycle, analyze and present to functional leaders’ compensation themes and pay gaps for their respective teams


Benefits 40%

  • Provide expertise in managing the benefits program with a specific focus around stabilizing and controlling benefits costs.
  • Analyze and deliver reporting and cost projections to support the recommendation of benefit plan changes, adding new benefits and ensuring program governance 
  • Develop and maintain strategic relationships with benefit and compensation vendors, consultants, and third-party administrators to ensure they comply with contract terms and conditions and leverage them to continue to offer high-quality programs and maintain market competitiveness
  • Create a framework for developing programs and practices to ensure administrative excellence of benefits operations, including oversight of benefit programs administration and compliance
  • Lead the quarterly review for health and group insurance plans, annual open enrollment, which includes the evaluation of costs, annual budget submission process, benefits audit etc.
  • Design comprehensive wellness and purpose-driven strategy and be the change ambassador to bring it to life



  • A relevant degree/diploma in Human Resources Management or Business Administration; certified Compensation and/or Benefits Professional (CCP/CBP), considered an asset
  • 5-7 years of post-university relevant work experience; with a minimum of 3 years’ experience administering Group Benefits and Retirement plans
  • A strong passion and purpose for enhancing the employee experience and redefining industry standards
  • You are a master collaborator with excellent interpersonal and communication skills to champion internal initiatives across the organization
  • You are excited by building programs from the ground up with limitless creative thinking/innovation and bringing it to life
  • You are unafraid of ambiguity and able to pivot as needed and can juggle multiple priorities in a fast-paced environment
  • You are thorough and analytical, with the ability to build business cases, draw meaningful findings from large data and develop actions with impactful results by utilizing Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)



  • You’ll be part of a unique culture and family of passionate and inspiring individuals.
  • You’ll work alongside the best talent in the industry – people you’ll be proud to work with.
  • You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • You’ll have the opportunity to be part of a community that drives meaningful social and environmental change and receive matching donations to support your charitable giving.
  • Benefits you can mix and match, depending on your needs.
  • Employee Assistance Program services for those times you need extra support.
  • Holidays, time off, summer hours and flexibility to support work-life balance.
  • And of course, there’s our incredible swag – free product gifts throughout the year and tons of discounts with our brand partners.

SEPHORA has been changing the face of prestige cosmetics since its debut in 1970s Paris. Sephora was acquired by luxury group Moët Hennessy Louis Vuitton (LVMH) in 1997 then launched stateside in 1998, and is currently home to 200 world-class brands - including its own private label, SEPHORA COLLECTION. Sephora's curated assortment features more than 14,000 products including makeup, skin care, perfume, hair care, body, professional tools and more. Sephora is the beauty education hub, offering consultations at the Beauty Studio, a variety of complimentary classes, one-on-one service from Personal Beauty Advisors, and exclusive retail technology SKINCARE IQ, COLOR IQ, and FRAGRANCE IQ. Sephora is an international force in beauty, and its award-winning website and ever-growing presence on social-media make it the world's premier digital beauty destination.

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