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Assistant Store Manager - Chadstone

Date: 25-Sep-2021

Location: Melbourne, AU

Company: Sephora

Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than three thousand points of sale across Americas, Europe, Middle East, and Asia. Its aim is to animate the most loved beauty community in the world.

 

Sephora South East Asia is a high growth division of leading global beauty retailer, Sephora. Our teams run omnichannel retail businesses in Singapore, Malaysia, Thailand, Australia, New Zealand, and Hong Kong; Franchise operations in India & Indonesia; and ecommerce-only business (the first in the world globally for Sephora!) in the Philippines. We have recently opened new markets in Hong Kong and New Zealand as well!

 

Our success is built on innovation, a unique product portfolio, market-leading digital capabilities, and our exceptional people! With ambitious growth plans, we are always looking for talented people who are passionate about building businesses and developing themselves and our customers' experience.

At Sephora, we stand together and we stand for something more. As our next Assistant Store Manager, you’ll be a key team member who inspires, leads by example and makes life a little more beautiful for our clients and team members. Every day will bring new and exciting challenges so get ready to think creatively, work strategically and continuously explore to lead your store to success. This is your opportunity to bring your passion, share your knowledge and make your mark at a leading global beauty retailer.

 

You’ll shine here if you enjoy

  • Creating Amazing Customer Experiences. You’ll partner with the wider store management team and lead by example to create meaningful in-store experiences that build brand loyalty. You’ll be systems savvy and use Sephora tools and data to measure KPIs and propose action plans to elevate the client experience.
  • Managing Day-to-Day Store Operations. You’ll use your top notch organizational skills to drive operational initiatives and ensure profitability and efficiency of your store. You’ll ensure the store represents our brand and culture, using our policies, values, and best practices as your guide.  
  • Enhancing Team Culture. As an inspirational leader with a collaborative spirit you can maintain an inclusive and positive culture where everyone is valued and recognized. You measure your success on your teams success and have the ability to provide customised feedback both positive and constructive. 

 

We would love to hear from you if

  •  You’re passionate about excellent client service and experiential retail 
  • You have previous retail management experience at an equivalent sales volume store 
  • You have excellent organizational, analytical, and business management skills 
  • You’re a hands-on leader who loves being on the sales floor to motivate, coach, and help our team members succeed 
  • You have strong emotional intelligence, communication skills, and the ability to influence team members at all levels 
  • You enjoy a flexible work schedule and are able to work weekends, before/after store hours, and evenings

 

While at Sephora, you’ll enjoy

  • The people. You’ll be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with.  
  • The learning. We invest heavily in training for our leaders and store associates. Not just product knowledge, but building a personalized career plan with you so you continue to evolve and build your skills.  
  • The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there’s always room to explore. It’s in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora. 

When joining Sephora, you join the fastest growing and most innovative omnichannel retailer in South East Asia. As part of LVMH, (www.lvmh.com/group), we provide an unparalleled combination of resources, scale, and autonomy to our employees. 

 

Sephora SEA was created through the combination of the Sephora's retail business in South East Asia and Luxola, a Singaporean start-up that broke new frontiers in ecommerce regionally. We proudly maintain an entrepreneurial and technology-focused culture, with all our capabilities built in-house – a rarity in this region. 

 

The data is definitive: diversity leads to better teams, better performance, and better results. Consequently, we actively seek to hire employees of all genders, backgrounds, and experiences.  We provide our employees with a unique opportunity to take on senior responsibilities, accelerate their career path, and impact the business of beauty across the world.